Michael
New York
3.0
Decent service but room for improvement
I’ve been with Schwab for a few months now. The platform is okay but not the most intuitive. Had a few issues with fund transfers that took longer than expected. Could be better.
Mark R.
Boston
3.0
Average experience
Had ups and downs. The trading platform is decent, but my recent withdrawal took longer than expected. Just okay overall.
serious_investor
Portland
3.0
It’s alright, nothing spectacular
The service is decent but not outstanding. The fees are fair but I'm searching for something with better features for managing my investments. Time will tell if I stick around.
Samantha J.
New York
4.0
Solid service but a few hiccups
I opened an account with Schwab a few months ago. Mostly it's been great; the app is user-friendly and transfers are pretty quick. However, I had one issue where my funds took a bit longer to clear than expected. Customer service was helpful, but it still left me a bit anxious. Overall, satisfied but there's room for improvement.
mike1985
Chicago
3.0
Not exactly what I expected
Schwab has some nice tools for trading, but it seemed a bit complicated to navigate at first. I expected a smoother experience. Customer support wasn’t very helpful either.
Katie_R
Miami
3.0
Just okay, expected more
I expected more from such a well-known name. The account setup was tedious, and I faced delays in verifying my identity. Just feels a bit outdated.
Katie L.
Dallas
3.0
Good features, but bugs abound
I appreciate the investment options, but I’ve run into glitches while trying to trade. It can be stressful when money’s on the line.
tomboy1991
Phoenix
3.0
It has potential
I see the potential in Schwab but they really need to work on their mobile app. It’s buggy at times, and that's annoying.
mike87
Los Angeles
2.0
Disappointed with fees
I thought this bank was going to be great, but they hit me with some unexpected fees. Not cool, Schwab. Switching my account soon.
alex_jones
Seattle
3.0
It's okay, not bad
Schwab is pretty reliable for my banking needs, but their response times can annoy me. I wish they'd do better with communication.
David.P
Houston
3.0
Mediocre but functional
Schwab does the job, but honestly, I’ve got mixed feelings. Their service is okay, but I’ve had a few hiccups with online transfers.
Emily
Los Angeles
4.0
Good overall experience
Overall, my experience has been positive. Customer support is easy to reach, and the fees are reasonable. Just wish their app was more user-friendly, but it's not a dealbreaker.
jason25
Austin
3.0
Okay experience, but needs work
Schwab has potential, but the website could be more user-friendly. I’ve had a couple of frustrating experiences with their customer service.