lilith_94
Seattle
2.0
Not impressed
I expected more from them after reading the reviews. Customer service was not helpful when I needed assistance with my account. Felt like I was just a number.
Jessica S.
Dallas
4.0
Happy with my choice
Schwab has treated me well so far. I'm a fan of their investment options and educational resources. Just had a minor hiccup with account setup, nothing major.
Josh S.
San Francisco
3.0
Decent but has room for improvement
I’ve been using Schwab for my investments. The interface is ok, but sometimes it feels slow. Customer service has been helpful, but I wish they would answer quicker.
Emily R.
New York
4.0
Good overall experience
I like Schwab for my banking needs. I've had no major issues, and the app is user-friendly. Just wish they had more branches nearby.
JamesB87
New York
4.0
Solid choice for investing
Overall, I like Charles Schwab. They have a good range of investment options and the research tools are handy. Just wish their phone support didn't keep me waiting for 30 minutes last time.
lily_rose
Miami
3.0
Could be better
Not terrible, but not great either. I like the educational content, but sometimes the app feels outdated and slow.
Susan
Los Angeles
4.0
Good but not great
I've been using Charles Schwab for a couple of years now. The app is pretty user-friendly and the fees are low. But recently, I had some issues with customer service during a withdrawal. Took longer than expected to get things sorted.
Nina C.
Miami
3.0
Pretty solid service
Not a bad experience overall. I appreciate the low fees and ease of use. Just a few minor issues, but nothing that would make me leave.
Nina
Chicago
3.0
Decent but room for improvement
Not bad, but not perfect either. Their platform is intuitive, but I had trouble navigating some advanced features. Plus, I've heard better things about their competitors.
anna.k
Seattle
3.0
Just okay, nothing special
I mean, it's fine. I opened a checking account because of good reviews, but it's pretty standard. Could definitely improve on user experience.
Andrew
Seattle
3.0
Mixed feelings
I think Schwab has potential but I've encountered some annoying issues. Their mobile app crashes occasionally and it makes trading stressful. Not sure if I’ll stay long-term.
John D.
Miami
2.0
Disappointing experience
Had high hopes for Schwab but ended up frustrated. Their website was down when I needed to access my account. It took them days to fix the issue. Very disappointing.
Emily
Los Angeles
4.0
Good service but slow app
Overall, I like Schwab. The features are solid, but their mobile app can be really slow at times. It’s frustrating when I need to make quick trades.
Tommy
Boston
4.0
Reliable and trustworthy
Schwab has done well to meet my banking and investing needs. Some features could use an upgrade but I appreciate the stability and support. Definitely a good choice.
Sarah
Boston
3.0
Decent service, but needs improvements
I like the low fees and extensive resources they offer. However, I’ve encountered several bugs on the site that make it annoying to use sometimes.
alex_in_tokyo
Tokyo
2.0
Frustrated with support
The investment tools are nice, but the support team took forever to get back to me on an important issue. I’m thinking of switching.
John D.
New York
3.0
Mixed feelings about Schwab
I’ve been using Schwab for my investment account for over a year. Their interface is decent, but customer service is hit or miss. Sometimes, I wait way too long to get help.
Sally J.
Chicago
2.0
Not happy with the support
Tried reaching out for help about my account, but it took forever to get a response. Really frustrating when you need answers fast.
Catherine L.
Austin
3.0
Mixed feelings
I love their investment options but the app crashes sometimes, which is super annoying. It needs a lot of improvement for reliability.
billy_boy91
Chicago
4.0
Pretty solid but some quirks
I've enjoyed my time with Schwab. Their brokerage services are great, and I like the research tools offered. But sometimes the website lags which can be frustrating.