carl_b
San Diego
2.0
Not impressed
I had to return an item because it was defective. The return process was a hassle, and customer service wasn’t very helpful. Disappointed with my experience.
nick1995
Houston
2.0
Consistently underwhelming
I've tried RockAuto a few times, but every time I've run into issues with wrong items. Quality control seems lacking. Not happy with them.
emily.j
Chicago
2.0
Not impressed
Ordered a radiator and it came damaged. Customer service took ages to respond, and I’m still waiting for my refund. Never using them again.
adam_the_mechanic
Miami
2.0
Just okay
I ordered some filters, and while they were cheap, the delivery took way longer than expected. Could be better organized.
Anna
Chicago
2.0
Very frustrating experience
Parts took so long to arrive and when they did, one was damaged. Tried contacting support, but no proper response. Wouldn’t recommend.
karen_h
Seattle
2.0
Very disappointing service
Ordered a part that was crucial for my vehicle, but it was wrong when it arrived. Customer support was not responsive. Frustrating.
dadwithadeal
Austin
2.0
A little disappointing
Prices aren't bad, but I faced a lot of issues with my last order. The part didn't fit right, and their return process is a pain.