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Purolator

Purolator

3.035 reviews

Tommy R.

Winnipeg

3.0

Just okay

Used Purolator to send a gift, took longer than planned to arrive. Tracking was confusing and customer support wasn’t much help either.

mike88

Calgary

3.0

Not the best

Purolator did deliver my package but there were a lot of delays. They really need to step up their game.

laura_k

Victoria, BC

3.0

Decent Service, Need Improvements

I've had some good experiences with Purolator but also some bad ones. One time my package got lost, but they finally found it. I hope they can be more consistent.

Laura

Halifax

3.0

So-so experience

The shipping was fine, but I felt the communication could have been clearer regarding delivery time.

Emily R.

Montreal, QC

3.0

Mixed Feelings

I've used Purolator several times. Half the time everything is great, but sometimes they mess up. My last package was delayed without explanation, which was frustrating.

marko99

Vancouver

3.0

Okay service but issues

I’ve been using Purolator for a while now for my business. Sometimes the deliveries are on time, other times they fail to show up. It’s hit or miss honestly.

Sarah J.

Toronto

3.0

Mixed feelings about delivery

I used Purolator for a package to be delivered to my aunt. It took longer than expected and the tracking wasn't very accurate. But, when I called customer service they were friendly and helped out.

mike123

Calgary

3.0

Mixed Feelings

They delivered my order okay, but tracking was a mess. The website kept giving me wrong info. Overall, I'm not super impressed but it wasn’t the worst either.

Kevin B.

Montreal

3.0

Just fine

My last shipment arrived on time and in good condition. But still, I wish the prices were more competitive.

emily.robertson

Edmonton

3.0

So-so experience

I’ve got mixed feelings about using Purolator. They have good rates but my last package was stuck at their facility for way too long. Not impressed.

Jake T.

Toronto

3.0

Average experience

I've used Purolator a few times. Delivery was okay but they were late on one occasion. The tracking system could use some improvements too.

anna.k

Winnipeg

3.0

Decent but could be better

I’ve used their services on a few occasions, and while they’ve been mostly fine, there’s definitely room for improvement in delivery speeds. Just an average experience.

Sophie_green

Ottawa

3.0

Okay, could be better

Had some issues with my delivery but customer service was decent. I might use them again.

John D.

Vancouver

3.0

Mixed experience with delivery

I used Purolator for the first time last week. The package arrived late, even though it was supposed to be a next-day delivery. Customer service was helpful but didn't provide any real solutions. Not sure if I’d use them again.

Sarah P.

Montreal

3.0

Average service

I expected a bit more based on the reviews. Delivery was okay, but I had to wait longer than promised for one shipment. Not a disaster but definitely not impressive.

Sarah

Vancouver

3.0

Okay Service

Delivery took longer than expected but at least the package was delivered in good condition. Could've been better with updates and timings, though. Not sure if I would use them again.