Tommy R.
Winnipeg
3.0
Just okay
Used Purolator to send a gift, took longer than planned to arrive. Tracking was confusing and customer support wasn’t much help either.
nikki_b
Halifax
4.0
Decent but could improve
Purolator generally offers good service. I like their online tracking feature, but I've had some issues with late deliveries before.
hunter_2022
Winnipeg
2.0
Not what I expected
The package got here safely, but I had to call multiple times for updates. Extremely frustrating.
Kevin W.
Calgary
4.0
Mostly good service
I’ve used Purolator a few times. Always received my packages without damage, which is a big plus. Just one delivery was delayed a couple of days.
mike88
Calgary
3.0
Not the best
Purolator did deliver my package but there were a lot of delays. They really need to step up their game.
fred_the_frog
Ottawa
2.0
Disappointed with my recent shipment
Used Purolator for a time-sensitive delivery, and it missed the deadline. They didn't communicate the delay well, and it caused me some real headaches. I’m really not happy with them.
laura_k
Victoria, BC
3.0
Decent Service, Need Improvements
I've had some good experiences with Purolator but also some bad ones. One time my package got lost, but they finally found it. I hope they can be more consistent.
Sarah
Vancouver
2.0
Disappointing service
I expected better from them. My package took forever to arrive, and when I called support, they weren't very helpful.
timothy_w
Winnipeg, MB
4.0
Happy with the Delivery
Used Purolator for the first time and it went smoothly. My shipment arrived on time and the tracking was accurate. I’ll definitely use them again.
Laura
Halifax
3.0
So-so experience
The shipping was fine, but I felt the communication could have been clearer regarding delivery time.
Jessica L.
Montreal
4.0
Pretty good overall
I had a decent experience with Purolator for shipping some documents. They got there quickly and the price was reasonable. Just a little pricey for regular packages.
max1990
Calgary
4.0
Pretty reliable
For the most part, Purolator has been solid for my business. I like their online tracking and the way they notify you when your package is out for delivery. Had a minor issue once, but overall, it’s been a good experience.
Emily R.
Montreal, QC
3.0
Mixed Feelings
I've used Purolator several times. Half the time everything is great, but sometimes they mess up. My last package was delayed without explanation, which was frustrating.
Emily
Hamilton
4.0
Great customer support
I had a great experience with Purolator’s customer service when I needed help tracking my package. They resolved my issue quickly and courteously. Overall, happy with their service.
John S.
Toronto, ON
2.0
Disappointing Service
I had a bad experience with Purolator recently. My package was supposed to arrive in two days but took over a week. Customer service was not helpful at all when I tried to get updates.
marko99
Vancouver
3.0
Okay service but issues
I’ve been using Purolator for a while now for my business. Sometimes the deliveries are on time, other times they fail to show up. It’s hit or miss honestly.
Sarah
Vancouver, BC
4.0
Good Price, Quick Delivery
Used Purolator for a recent shipment, and I was pleasantly surprised. Fast delivery within 3 days and the pricing was competitive. Would recommend!
John S.
Toronto
2.0
Disappointing Experience
I was really let down by Purolator. My package arrived two days late and there was no clear communication from customer service. I expected better for the amount I paid.
Sarah J.
Toronto
3.0
Mixed feelings about delivery
I used Purolator for a package to be delivered to my aunt. It took longer than expected and the tracking wasn't very accurate. But, when I called customer service they were friendly and helped out.
arnold_r
Edmonton
2.0
Not impressed
Had multiple delays with my order, and nobody seemed to take responsibility. Not using them again anytime soon.