James S.
New York, NY
4.0
Good but not perfect
Overall, I'm satisfied with Progressive. Their customer service is generally great, but I had one issue where I waited too long on hold. Just a small hiccup, but it frustrated me.
Lisa M.
Dallas, TX
4.0
Almost Perfect
Progressive has been great for my home insurance. I got a really good deal on my policy. Just had a minor issue when I called support, it took longer than expected to get through.
kevin_red
Phoenix, AZ
3.0
Could be better
While the rates are good, my experience with claims was frustrating. I felt like I had to follow up a lot and it was quite time consuming.
sarah_throws
San Francisco, CA
3.0
Mixed feelings
I like the low rates, but I had some trouble getting a hold of a rep when I needed help. It took too long to get through during peak hours.
mike1982
San Francisco, CA
5.0
Very Satisfied
Just switched to Progressive and I’m really pleased. Their rates beat my previous insurer and the process was super easy. I'm definitely sticking around!
dan_west
Seattle, WA
3.0
Not bad, not great
Progressive has offered decent insurance, but I've found some premium hikes that I didn't understand. Customer service was okay, nothing to write home about.
Emily R.
Seattle, WA
5.0
Love My Policy
Honestly, I couldn't be happier with my coverage at Progressive. Their rates are great and the app is super convenient. It's just so easy to manage everything through it.
kevinsmith89
Chicago, IL
3.0
Mixed Feelings
I've had both good and bad experiences with Progressive. The rates are competitive, but when I had to file a claim, it felt like it took forever to get answers. Not sure if I'd recommend them.
Emily
Los Angeles, CA
5.0
Great Service!
I switched to Progressive a year ago and couldn't be happier! Their rates were super competitive, and the online process was a breeze. Claims have been smooth, and I love the user-friendly app.
Samantha
New York, NY
4.0
Solid Choice
Progressive has been pretty reliable for my insurance needs. Can't complain about the rates and customer service has been alright most of the time.
Karen B.
Austin, TX
5.0
Best Decision Ever
I was hesitant at first, but choosing Progressive for my insurance was the best decision. Affordable rates and customer support that actually cares. Highly recommend!
James T.
Los Angeles, CA
4.0
Overall Good Experience
I've been with Progressive for a couple of years now. Their website is super easy to use and I found a decent rate for my car insurance. Just wish the customer support was a bit quicker when I needed help.
lucy88
Chicago, IL
4.0
Solid coverage
I got my car insurance from Progressive and the coverage is solid. I did have some confusion about my deductibles at first, but customer support cleared it up for me eventually.
TommyJ
Miami, FL
5.0
Excellent Service
Just wanna say I'm really impressed with Progressive! Got my auto insurance last month and they gave me a fantastic price. Plus, the online claims process was smooth.
Michael B.
Houston, TX
5.0
Very Happy!
Just had to submit a claim for a fender bender, and it went smoothly! The adjuster called me the same day. Happy with their service and definitely recommend!
Anna
Miami, FL
5.0
Awesome experience!
They were super helpful when I had questions about my policy. Plus, I saved a bunch switching over! I'm a fan and would recommend them to friends.