txkatie
Dallas, TX
2.0
Frustrating Issues
Had a few hiccups with my order, but they sort of made it right. Still, it wasn’t as smooth as I’d hoped. I may try again but not sure.
Sarah
Los Angeles
4.0
Almost perfect
I love my new camera accessories from PhotoMate. They fit my gear perfectly and everything works just as described. Just wish they had a better return policy because I ended up ordering the wrong filter and it took longer to sort it out than I hoped.
Michael
New York, NY
2.0
Disappointed with the quality
I bought a camera from PhotoMate and was really excited. But the quality wasn't what I expected, the images came out blurry. I've tried reaching out to support but they took forever to respond. Not a good experience.
Carla D.
New York, NY
4.0
Pretty Solid Service
Used them for some event photos and overall I was happy. Good quality prints and fast shipping. Just wish the prices were a bit lower.
Nina
Miami
1.0
Absolutely terrible experience
I ordered a camera lens which never showed up. After contacting support multiple times, they just kept giving me the runaround. Total waste of time!
Sophia
Los Angeles, CA
3.0
Okay, but needs improvement
PhotoMate has potential, but their website is a bit clunky and the setup took longer than I hoped. The prints turned out alright though.
emily_s22
Seattle, WA
2.0
Okay but could improve
I used PhotoMate for some personal projects. Overall, it was fine, but I think they need to work on their customer interaction.
mike_h89
New York, NY
1.0
Never again
I had a terrible experience. My order was completely messed up, and customer support was unhelpful. Will not be using PhotoMate again.
John S.
New York
4.0
Great service but a little slow
I ordered a camera lens last week and it arrived pretty quickly. The quality is awesome and the price was fair, but I wish their support was a bit faster in answering my questions. Overall, happy with my purchase!
alex_2021
Austin
1.0
Very dissatisfied
Not happy at all. The items I received were poorly packaged and one item arrived damaged. Trying to get a refund has been a nightmare.
mike_92
Chicago
4.0
Good experience overall
First time buying from PhotoMate and it was a pretty solid experience. Easy to navigate the site and find what I needed. Prices are decent too. Just took a few days longer than expected for shipping, but I'll definitely shop here again.
Oliver
Chicago, IL
3.0
Decent service, could do better
I was satisfied with my photos, but the ordering process was confusing. It took a bit longer than expected to get my order.
jimmy_boy
Chicago, IL
3.0
Okay service but could be better
Ordered a tripod and it took longer than expected to arrive. The tracking updates were confusing too. Still, the tripod works well so that’s a plus. Just wish the whole process was smoother.
James D.
Los Angeles
3.0
Mixed feelings about my purchase
I ordered a new lens for my DSLR, and it took longer than expected to arrive. The quality is decent, but I was a bit disappointed with the customer service when I reached out about the delay.
Jason L.
San Francisco, CA
3.0
Mixed feelings about PhotoMate
I used PhotoMate for some prints a few weeks ago. The quality was decent but not what I expected for the price. The customer service took a while to respond when I had questions.
Emily
Austin, TX
3.0
Average Results
Photos came out okay, but nothing special. I guess for the price I shouldn’t have expected much. Just an average service.
Hunter
Seattle
3.0
Some good stuff but also letdowns
I had mixed experiences. While I loved the flash I purchased, the instructions were unclear causing me to mess it up initially. It was frustrating.
marky_p
Chicago
4.0
Good products overall but a couple of issues
I liked my experience with PhotoMate, mainly the lens I got was great for the price. Just had a small hiccup with my order being sent to the wrong address. They fixed it but it took time.
katie_s
San Francisco
2.0
Disappointing quality
I expected more from the camera I bought. The colors are off and it just doesn't perform like I thought it would. Definitely not worth the price.
Bobby R.
Austin, TX
2.0
Wouldn't recommend
Sadly, I had a bad experience. The prints were not clear, and their support seemed uninterested in helping out. Very disappointed.