Orangetheory

Orangetheory

2.163 reviews
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Brian T.

San Francisco, CA · September 27, 2024

Bad Customer Service

I had a terrible experience with the support team. I reached out multiple times about my billing issue, and no one got back to me. It felt like they just didn't care. After a month of this, I decided to cancel my membership.

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Lara

San Francisco · September 21, 2024

Solid but can improve

Orangetheory is good! The workouts keep me motivated and the trainers are nice. I do wish the scheduling app was better; had some trouble booking classes. Overall, a decent experience.

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Samantha I.

Dallas, TX · September 18, 2024

Not what I expected

I joined Orangetheory last month and honestly I'm pretty disappointed. The classes are crowded, making it hard to get personalized attention from trainers. Plus, I feel like the workouts aren't really that different from what I could do on my own.

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jake24

Denver, CO · September 13, 2024

A Mixed Bag

Some classes were fun, but others felt rushed and unorganized. I like the concept, but I wish the coaches provided more support. I might try a few more times before making my final decision.

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Tina R.

San Diego · August 19, 2024

Best decision ever!

Joining Orangetheory was the best decision I made for my health. The coaches are incredible and the workouts are always challenging and fun!

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John_T

Los Angeles · August 13, 2024

Not worth it

I joined with high hopes, but honestly, I didn't find the workouts effective, and for the price, I expected better support from the trainers. Kinda let down, honestly.

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Fred

Seattle, WA · July 22, 2024

Not Good Enough

The temperature in the studio was too hot and uncomfortable.

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Samantha R.

Miami, FL · July 3, 2024

Disappointing Experience

Classes were often too crowded, and I felt lost. The trainers didn't provide enough guidance during workouts.

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Samantha K.

Miami, FL · June 30, 2024

Too many issues

I was excited to join, but I’ve faced issue after issue. My first class was a disaster; the equipment was broken and I had to wait a long time to try other stations. Plus, the staff didn’t seem to care much about my feedback. Honestly, I expected better service for this price point.

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SamanthaK

Boston · June 21, 2024

Too much hype

I tried it for a week, wasn't impressed. The workouts are okay, but the atmosphere felt more salesy than supportive. I expected better for the price.

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mike88

Chicago · June 14, 2024

Mixed feelings

I appreciate the energy and community at Orangetheory, but I expected more personalized feedback. Sometimes feels like it’s more about quantity than quality. It’s okay, just not life-changing.

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anita123

Boston, MA · June 11, 2024

Overpriced

Too much money for what you get.

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JimBarnes

San Francisco · May 8, 2024

Not for me

Didn’t enjoy my time at Orangetheory. Classes felt too crowded and I didn’t connect with the trainers. Definitely didn’t feel motivated after a few sessions.

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Ryan_Brady14

Austin, TX · February 25, 2024

Way too crowded!

I was really excited to try Orangetheory, but when I got there, the class was so packed I barely had room to move. It felt like I was just another number. The trainers didn’t seem to notice who needed help and who didn’t, which was frustrating. I'm not sure I’ll go back.

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Tyler J.

Atlanta, GA · February 14, 2024

Could be better

I thought I'd find the motivation I needed here but I was kinda disappointed. The coaches were nice enough, but they didn't really push me like I expected. Overall, it’s an okay gym, but I think there are better options out there.

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Olivia

Atlanta, GA · January 25, 2024

Avoid if You Can

From the lack of support to the endless fees, I’ve had nothing but a negative experience at Orangetheory. The workouts felt repetitive and uninspired, and the staff often seemed uninterested in helping members. I had issues getting a refund after cancelling; they just ignored my emails. Definitely wouldn’t recommend this place.

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Nikki R.

Austin, TX · December 24, 2023

Feels like a cash grab

I had high hopes for this place, but it feels like just another gym trying to squeeze money from people. Membership fees are steep and the classes aren't all they're cracked up to be. I’ll probably look for other options.

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Chris P.

Portland, OR · October 8, 2023

Regret Joining

I regret my decision to join. Classes are packed, and I feel overlooked. I've seen better results at my local gym without all the fuss.

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Kelsey_G

Denver, CO · October 3, 2023

Definitely not for me

I can't recommend Orangetheory based on my experience. The atmosphere was so intense that it made me uncomfortable. I really wanted to love it but honestly, it wasn’t for me.

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tommy_fitnessfan

Chicago, IL · September 16, 2023

Not Impressed

Had a bad experience here.