epic_coder
Dallas · April 23, 2026
New Relic offers some good analytics, but I felt the setup process was more complicated than it needed to be. I also didn’t think the error tracking was as robust as claimed. Support didn’t really help me troubleshoot either.
Lily
Chicago, IL · February 26, 2026
I was excited to use New Relic for my project, but I ran into bugs right off the bat. The performance metrics didn't load most of the time, and I had to contact support several times. They were responsive but it didn’t help much when the service was down. I expected better reliability for the money.
Sam_Techie
Chicago · December 23, 2025
New Relic was marketed as having powerful features, but honestly, I found them lacking. The dashboard felt overwhelming initially, and I struggled to extract useful insights from it. Also, customer support was slow to respond when I needed help setting things up.
Sam K.
San Diego, CA · May 12, 2025
I encountered multiple errors and ended up with corrupted data more than once. Customer service was slow to respond and didn’t seem to care about my issues. I'm really unhappy with my experience.
Mike R.
Boston, MA · February 18, 2025
The data is there, but getting to it feels cumbersome. There are better alternatives out there that are easier to use.
Mike R.
Chicago, IL · February 11, 2025
New Relic does have its merits, but I faced constant glitches with their reports. Once, I spent two days trying to pull data for our quarterly review, and it kept crashing. I reached out for support, but responses took way too long and didn’t solve my issue. In the end, I felt it wasted a lot of my time.
Techwhiz22
Seattle · December 17, 2024
The platform has a lot of bugs and it really drags my productivity down. Getting useful metrics feels like a game of chance; sometimes they show up, sometimes they don’t.
Laura123
Seattle, WA · October 6, 2024
The performance metrics are okay, but that's about it.
Emily
Austin, TX · September 18, 2024
I tried New Relic but found their setup super confusing. It took ages just to get basic monitoring running. Total disappointment.
Emma_techie
Boston · July 2, 2024
Overall, New Relic isn't bad, but it could use some usability improvements. The metrics are interesting and have helped in some areas, but there are times I felt lost in the interface. Customer support has improved, but they still take some time to respond.
FinnD
Seattle · December 5, 2023
The basic features work fine, but I expected more from the premium features. I found it difficult to pull together reports that made sense. It's usable but has room for improvement.
leo_west
Austin, TX · October 24, 2023
Not bad but there are better out there.
SarahK42
Phoenix · October 13, 2023
Found their UI confusing and hard to navigate. Could not easily find the metrics I needed for my application. Hope they make it simpler.