max1990
Seattle
4.0
Decent but not perfect
Using NetLab now for a few months. The speed is great, but I wish they had a better app for managing my account. Minor issues, but still good value for the price.
Emily R.
Los Angeles
4.0
Good overall, but some hiccups
NetLab has been pretty solid for my internet needs. Speeds are great, but my installation took a bit longer than expected. Customer service was helpful, though. Would give them 4.5 if I could!
Julia
Los Angeles
4.0
Good value for money
I switched to NetLab about six months ago, and I've had a solid experience. Customer service has been helpful whenever I had questions. Just that the installation took longer than expected, but the price is fair.
kotomama
Boston
4.0
Good, but could be better
NetLab works fine most of the time, but their customer service could use some work. I waited too long for a support response once. Just average experience for me.
Steve J.
New York
4.0
Decent service overall
I've been using NetLab for my internet for a while now. The speed is pretty good, but sometimes the connection drops during peak hours. Overall, I'm satisfied but wish it was more stable.
alex_2021
Austin
4.0
Happy with my choice!
Been using NetLab for over a year now and it’s been smooth sailing for the most part. Just a couple of minor outages but they fixed them quickly. Worth the switch!
anna.k
Seattle
4.0
Great until now
Been using NetLab for about a year now and I have mostly good things to say. Sometimes the internet can be a bit slow, especially in bad weather. But when it's working well, it’s really fast.