Emily
Los Angeles
3.0
Mixed feelings about JetLy
JetLy was okay for the price, but the plane was late and the crew seemed a bit unorganized. The seats were comfy though, and I liked the in-flight entertainment. Not sure I'd choose them again.
Michael J.
New York
1.0
Worst Flight Experience
I had the worst experience flying with JetLy. My flight was delayed for more than 5 hours with no explanation. Customer service was unhelpful and rude. Never again.
frustrated_traveler
Boston
1.0
Never Again
I just want to forget my flight with JetLy. Delays, grumpy staff, and no communication whatsoever. Save your time and travel with someone else.
Sarah L.
Miami
2.0
Not Great but Not the Worst
JetLy was quite average. The flight was okay, but their customer service was slow. It felt like they really didn’t care about us as passengers. I expected more for what I paid.
Sarah
Chicago
1.0
Terrible experience
I was on a JetLy flight that got canceled last minute. I lost a lot of money on my hotel and had to scramble for another flight. Customer service was no help at all.
william_88
Dallas
2.0
Frustrating situation
Took a flight with JetLy and my baggage was lost. Got it back only after a week of constant calls. Overall a really disappointing experience.
frustrated_flyer
San Francisco
1.0
Never Again
JetLy is the worst airline I have ever flown with. My flight was canceled with no reason given. I’m really angry. They need to do better.
Mark S.
New York
2.0
Not impressed with JetLy
I booked a flight to LA, and it was delayed for over three hours. Nobody bothered to give us updates. I had to chase down info myself. Definitely won't use them again.
Tom
Boston
3.0
Not bad, but could be better
The flight was okay, but the seats were cramped. I expected more comfort for the price. At least the crew was nice.
Kate
Los Angeles
1.0
Awful service
Their check-in process was a mess, I almost missed my flight. The staff seemed overwhelmed and rude. Not going to fly with them again.
Chris
Seattle
3.0
Mixed feelings
The flight was decent, but the food was terrible. Plus, I had to pay extra for seat selection, which seemed unfair. I'll think twice before booking again.
andrews23
Seattle
2.0
Frustrating Customer Service
Had a bad experience with JetLy. I had to wait over an hour just to talk to someone about my delayed flight. The staff was nice but they really seemed overwhelmed.
angry_customer92
Chicago
1.0
Completely Unacceptable
I can't believe how bad it was. The seats were uncomfortable, the flight attendants were not friendly, and I felt like I wasted my money. Zero stars if I could.