Liam
Houston
3.0
Mixed Feelings
I like the low fees and decent rates, but their customer support is hit or miss. Sometimes they are great, but other times it feels like no one knows what’s going on.
anna.k
Miami
3.0
Satisfactory Service
ING has been alright for me. I haven't faced major issues, but nothing wowed me either. It's just a standard banking experience, which is okay.
mark_solutions
Miami
3.0
Decent but not exceptional
It's an okay bank. I’ve had my share of ups and downs. Their interest rates are fair, but I wish there was more clarity on fees.
david_thegamer
Chicago
3.0
Okay, but could be better
The features are decent, but the mobile app doesn't have some basic tools that I need. I feel like they need to upgrade it.
adam86
Seattle
3.0
Average Banking Option
I switched to ING for better rates, and it’s been okay. Not the best service I've experienced, but they get the job done. Just wish they could improve their response times.
ryan92
Phoenix
3.0
Average experience overall
Not too bad, but not too good either. I use them for basic banking, and they do the job, but there are definitely better options out there.