Iberia

Iberia

3.367 reviews
K

kate82

Toronto · June 25, 2026

Average experience

Nothing special, just a flight. Crew did their job, but it didn’t feel welcoming.

C

ClaraW

Houston · May 18, 2026

Disappointing Service

Sat on the runway for over an hour without any updates from the crew. Finally, we took off, but a disappointing experience overall. Maybe they can handle communication better?

M

Mike

Los Angeles · April 6, 2026

Disappointing Service

Iberia's customer service is really lacking. I had to call several times just to get my baggage claim sorted out, and each time I waited on hold for ages. The flight itself wasn’t terrible, but the hassle made everything worse.

M

mike_j

Oslo · February 21, 2026

Could have been better

Flight was fine but really noisy. Made it hard to relax. I just expected a bit more comfort, honestly.

L

LisaJ

Seattle · October 16, 2025

Headaches at Every Turn

My flight got delayed by three hours. The airport staff were unresponsive, and I barely made it to my connection! Totally frustrating experience, wouldn't recommend.

S

Samantha L.

New York · August 5, 2025

Not What I Expected

Iberia had so many issues with my flight to Madrid. The online check-in was a nightmare, took forever to find my reservation. The staff at the airport seemed overwhelmed and indifferent. Plus, my seat was cramped and barely comfortable!

J

John S.

New York · May 23, 2025

Terrible Experience

Lost my luggage, no help from staff.

E

Emily W.

New York · January 22, 2025

Support was unhelpful

Had a problem with my baggage claim. The support was unresponsive, and I felt ignored. Really disappointing experience.

D

David K.

Paris · December 16, 2024

Lost my luggage, unhappy

My luggage didn’t arrive after the flight! I spent hours trying to get help, but it was frustrating. Never had this issue with other airlines.

V

vincent_smith

Dublin · September 20, 2024

Lack of info before flight

Before my flight, I found the communication lacking. No updates on delays or changes. Felt lost and frustrated when I arrived at the airport.

M

mark_t

Barcelona · May 25, 2024

Terrible food quality

The food was bland and cold. Could barely finish it. Not what I expected from an airline.

V

veronicad

Orlando · April 9, 2024

Never Again!

My luggage went missing for days! The entire experience was a nightmare, no compensation was offered, and staff were unhelpful.

D

dannyboy

Boston · November 26, 2023

Travel Issues

Flight was canceled last minute. Customer service was hard to reach, and I couldn't get a refund in time.

S

sarah_jane

Madrid · September 21, 2023

Flight delay was frustrating

The flight was delayed by 2 hours. We weren’t given much info. Not happy about that!

J

James

Brussels · July 23, 2023

Too many hidden fees

I didn’t expect all these additional charges. Boarding, baggage, it all added up. I’ll think twice before booking again.