mark_the_shark
Seattle
3.0
Okay selection, poor delivery options
I got what I needed but the delivery options were limited. Also, the tracking was not that reliable. Not my favorite shopping experience.
Mike
Chicago
3.0
Mixed feelings about Houzz
They have some cool stuff, but I've dealt with a couple of customer service issues that left me frustrated. Sometimes it feels like I'm wasting time trying to get help.
Mark
Houston
3.0
Mixed Feelings
Some good finds, but can be overwhelming to navigate. Pricing is hit or miss. I found some things I liked, but the website can be a bit glitchy.
Emily
New York
3.0
Decent selection, but messy interface
I was looking for some home decor items and found some great stuff, but the website is a bit cluttered. It took longer than I'd like to navigate through everything. Wish it was more user-friendly.
Marina
Austin, TX
3.0
Some positives, but overall mixed
Found some cool ideas on Houzz, but the execution with the orders was lacking. They have potential, but need to work on customer service.
sarah132
Los Angeles
3.0
Decent selection, but frustrating experience
I found some nice furniture options on Houzz, but the checkout process was a hassle. The website was glitchy and I had to refresh multiple times to complete my order. Not the smoothest shopping experience.
Lydia
Austin
3.0
Somewhat helpful but confusing
Found what I needed eventually, but the site isn't that intuitive. I felt like I was going in circles trying to find things. It works, but it could be smoother.
John
San Francisco
3.0
Good products but slow delivery
Found a few nice furniture pieces on Houzz, but the shipping took forever. I ordered a bookshelf and it arrived a week late. Not sure if I'd use them again.
Anna W.
Los Angeles, CA
3.0
Mixed feelings about Houzz
I’ve used Houzz for a couple of projects and it’s been hit or miss. Some designers are great, while others just don’t communicate well. Wish there was a way to vet them better.
anita.24
Miami
3.0
Average Experience
I ordered a set of lights, and they came on time but with scratches. Not sure if I’ll order again. It was just okay.
kate121
Los Angeles
3.0
Pretty average experience
I think the selection is good, but it can be overwhelming. I had some trouble checking out, the site crashed on me twice. Overall, it's okay but not amazing.
Jordan S.
Boston, MA
3.0
Decent, but could be better
The variety of products is nice, but navigating the site can be a bit frustrating. Found a great sofa but had issues checking out.