kotomama
Seattle, WA
1.0
Really let down
The items I received were damaged, and getting a refund was a nightmare. I won't be using this site again.
mark_the_shark
Seattle
3.0
Okay selection, poor delivery options
I got what I needed but the delivery options were limited. Also, the tracking was not that reliable. Not my favorite shopping experience.
samantha_lee
Chicago
2.0
Not Impressed
I had issues with my last order. The chairs I received were damaged, and getting a replacement was a hassle. Wouldn't recommend based on my experience.
paul_h
Seattle
2.0
Underwhelming
Honestly, I expected better quality based on their website. When my items arrived, they look cheap. Definitely not worth the money.
student123
San Francisco
2.0
Frustrating Shopping
I had to call support multiple times regarding my order and it was frustrating. They took too long to respond. Would not use them again.
John
New York
2.0
Not impressed with Houzz
I had high expectations for Houzz but ended up disappointed. The customer service was slow to respond and when I finally got help, it wasn’t very useful. I felt like I wasted my time trying to navigate their site.
Nina
Boston
2.0
Not impressed with Houzz
I had high hopes, but my last experience was underwhelming. The item I ordered wasn't what I expected and the return process was a pain. Probably won't come back.
Sofia M.
San Francisco, CA
2.0
Disappointed with service
I had high hopes for Houzz, but the product quality didn’t match the descriptions. Waste of money for me.
Mike
Chicago
3.0
Mixed feelings about Houzz
They have some cool stuff, but I've dealt with a couple of customer service issues that left me frustrated. Sometimes it feels like I'm wasting time trying to get help.
max1990
Chicago
2.0
Issues with delivery
I ordered a sofa and it took way longer than promised to arrive. When it did show up, one of the cushions was damaged. I tried to reach out for a replacement, but getting a response took forever.
Brett
Miami
2.0
Disappointing customer service
I had a bad experience with my last order. The item arrived damaged and getting a replacement was a hassle. I expected better from them.
max1990
Chicago, IL
1.0
Very frustrating experience
I was promised a quick delivery and it ended up taking weeks. Plus, my emails to support went unanswered. Not happy at all.
Mark
Houston
3.0
Mixed Feelings
Some good finds, but can be overwhelming to navigate. Pricing is hit or miss. I found some things I liked, but the website can be a bit glitchy.
Emily
New York
3.0
Decent selection, but messy interface
I was looking for some home decor items and found some great stuff, but the website is a bit cluttered. It took longer than I'd like to navigate through everything. Wish it was more user-friendly.
John
New York
2.0
Disappointed with Service
I tried ordering through Houzz and the delivery took way longer than expected. Customer support didn’t offer any real help. I expected better.
Marina
Austin, TX
3.0
Some positives, but overall mixed
Found some cool ideas on Houzz, but the execution with the orders was lacking. They have potential, but need to work on customer service.
trader_ru
New York, NY
2.0
Not impressed
Tried to order some furniture through Houzz, but the delivery was late and customer support was unhelpful. Really disappointed with my experience.
sarah132
Los Angeles
3.0
Decent selection, but frustrating experience
I found some nice furniture options on Houzz, but the checkout process was a hassle. The website was glitchy and I had to refresh multiple times to complete my order. Not the smoothest shopping experience.
Lydia
Austin
3.0
Somewhat helpful but confusing
Found what I needed eventually, but the site isn't that intuitive. I felt like I was going in circles trying to find things. It works, but it could be smoother.
John
San Francisco
3.0
Good products but slow delivery
Found a few nice furniture pieces on Houzz, but the shipping took forever. I ordered a bookshelf and it arrived a week late. Not sure if I'd use them again.