ryan1985
Los Angeles, CA
2.0
Could improve selection
Visited last weekend and felt like the selection was limited. Didn't find much that excited me. Might give it another try later.
Patricia W.
New York, NY
2.0
Disappointed with return policy
I bought a gorgeous vase but it broke during shipping. Tried to return it, and the process was really frustrating. I expected better customer service.
kate85
Los Angeles
2.0
Could do better
A decent amount of options, but I feel like the quality can vary a lot. My new candle holder broke after a couple of uses. Not sure I’ll be rushing back. Definitely need to check what I buy.
Lisa M.
Austin
2.0
Not impressed
After my last visit, I'm not really happy with HomeGoods. Bought a rug that looked nice in the store, but it started shedding all over my floor after just a week. A bit disappointed.
Emily R.
New York, NY
2.0
Not impressed
I ordered a few items online and they arrived damaged. Customer service was slow to respond and it took ages to get a replacement. Very disappointed.
james_w
Los Angeles
2.0
Disappointing customer service
I went to HomeGoods last week and was really let down. I found a couple of cute things but when I tried to ask a staff member for help, they seemed disinterested and just brushed me off. The checkout also took forever. Not what I expected from a place like this.
nikki.star
Miami
2.0
Disappointing visit
Honestly, I expected more. The items looked worn and the shelves seemed messy. I picked up a vase, but it had a huge chip! Quality control seems lacking for sure.
Sofia L.
Los Angeles, CA
2.0
Disappointed again
Second time ordering from HomeGoods and my experience was another letdown. Items were missing from my order and I had to wait weeks for a refund. Not what I expected.