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HomeDirect

HomeDirect

3.619 reviews

Samantha

Chicago, IL

3.0

Decent experience but could be better

I bought some garden lamps from them. They look nice but the instructions were a bit confusing. Customer service was okay, they addressed my questions but took time.

Natalie

Seattle, WA

3.0

Okay products, slow shipping

The products I received were decent but took ages to arrive. My order was delayed for a week, which was frustrating. Not sure if I'll order again.

John S.

Los Angeles, CA

3.0

Average experience

I ordered a garden shed a month ago and it arrived late. The quality is okay, but I expected better for the price. Not sure if I'd recommend it.

anna.k

San Francisco, CA

4.0

Good buy overall

I was really happy with the garden furniture I bought! It looks great in my backyard and feels sturdy. Definitely worth the investment.

Emily

Miami, FL

4.0

Happy with the service and product

Ordered a set of planters. They arrived quickly and were in perfect condition. Really pleased with how easy the whole process was!

Jessica M.

New York

5.0

Amazing Service!

I ordered a dining table from HomeDirect and it arrived just in time for my family gathering. The quality is outstanding and the delivery team was super friendly. Really happy with my purchase!

John

Los Angeles, CA

4.0

Great products, minor delivery issue

I ordered a patio set from HomeDirect and love it! The quality is really good. It took a bit longer to arrive than I expected, but overall, I'm happy with my purchase.

katy.gardener

Austin, TX

4.0

Good but had a couple of hiccups

I recently got a water fountain for my backyard. Looks amazing, but it came with a small crack. Customer service was quick to help though, so that’s a plus.

LiamR

Boston, MA

3.0

Not bad, but not impressed either

The garden shed I bought was fine, but the assembly instructions were messy. Took much longer to put together than I planned. Not sure I'd order again.

trader_ru

Boston, MA

2.0

Disappointing service

I’m quite frustrated with my order. It arrived damaged and getting a refund has been a hassle. I won’t be coming back.

tommyboy93

Los Angeles

4.0

Good experience, but...

I bought a patio set a month ago. Overall, it's great and looks nice. But the assembly instructions were a bit confusing, took me longer than I expected. Still, I'm satisfied with the product.

Samantha L.

Chicago

5.0

Very pleased!

Just got my new sofa from HomeDirect and I love it! Very comfortable and stylish. Plus, the delivery was quick and hassle-free. Would definitely recommend them!

James

Seattle, WA

4.0

Reliable service, good quality

I've ordered a few things from HomeDirect over the last year and have been happy every time. Good prices and fast shipping. Highly recommend!

frustrated_user23

Denver, CO

2.0

Disappointed with the experience

Ordered a bench, and it came damaged. It took forever to get a response from customer service. They eventually sent a replacement, but overall, not happy.

katy_loves_home

Austin, TX

3.0

Just alright

The items I purchased were fine, but I’ve had better experiences elsewhere. Delivery was on time, but the quality could be improved.

kevins_world

Chicago, IL

3.0

Neutral feelings

Honestly, there’s nothing too special about HomeDirect. Their selection is fine, and I got what I needed, but nothing blew me away. Just okay.

mike88

New York, NY

3.0

Mixed feelings about my order

Got a nice outdoor table but one of the chairs had a dent. Contacted support and they offered a replacement, which was nice. Just wish they’d do a better quality check.

Emily J.

New York, NY

5.0

Totally satisfied!

Just received my patio furniture and I love it! The colors are vibrant and it was super easy to assemble. Delivery was fast too!

max1990

Miami, FL

4.0

Pretty good but room for improvement

I got some indoor plants from HomeDirect. They were healthy and well-packed, but I really wish they had better customer service. My questions took a while to get answered.