Tina
Boston
3.0
Average Service
It does the job, but honestly, I expected better. The info was hard to find and I felt lost most of the time. Not terrible, but not great.
Ryan
Seattle
5.0
Very Satisfied!
I love the plan I chose! Great coverage for my family and the price is super reasonable. Definitely worth it and easy to use.
trader_ru
Seattle, WA
2.0
Disappointed
Had a tough time getting a response from customer support when I had issues. My application was delayed, and it caused me a lot of stress. I expected way more from this.
Katherine
Miami, FL
4.0
Helpful staff, decent coverage
Had a pretty good experience overall. The agents on the phone helped me understand my options and I think I found a plan that suits my needs. Just wish it was a little cheaper.
Katie
Miami
3.0
Mixed Feelings
Signing up wasn’t too bad, but I got confused with the policy details. They need to make things simpler. Overall, I’m covered but stressed about understanding it.
Jessica
Los Angeles, CA
2.0
Disappointed with the service
I've been trying to get assistance for weeks and I can't reach anyone. The website is confusing and the phone lines just keep you on hold forever. Not impressed.
Michael Y.
Chicago
4.0
Solid Coverage Options
I appreciate the variety of plans available. I ended up finding a policy that fits my family's needs well. Just a few confusing parts during enrollment.
James
Los Angeles, CA
4.0
Overall satisfied
The enrollment process was smooth and I received my confirmation email quickly. Prices were good compared to other options I found. Just wish there were more choices in my area.
max1990
New York, NY
2.0
Too many issues
I'm really not satisfied with my experience. I had a claim denied without clear reason. It feels like I can't trust them when I need help the most.
mike_2022
Austin, TX
3.0
Not all bad
I got enrolled in a plan that seems to work for me. However, there were times the website wouldn’t load, which was frustrating. Overall, I’m okay with it.
Mark T.
Boston, MA
3.0
Average but could improve
I was able to find a plan that works for me, but the details were hard to navigate. Overall, it's not terrible, but there’s definitely room for improvement.