Jessica T.
New York
4.0
Pretty Good Experience Overall
I signed up for a plan last year and the process was smoother than I expected. The site is a bit clunky, but I got covered with a decent plan. Happy with my choice.
kurt_1989
Austin
3.0
Could Use Some Work
The insurance is okay, but I've had some frustrating moments with the site crashing on me. Had to call support multiple times.
John D.
Miami, FL
2.0
Not what I expected
Signing up was a hassle. It took ages to get my application processed and I kept getting mixed info. I thought it would be straightforward but it really wasn’t.
KatyP
Chicago, IL
3.0
Mixed feelings
The application took longer than expected, and I felt a bit lost with all the paperwork. But once I got help, everything turned out okay. Just wish it were faster.
Emily W.
Seattle, WA
2.0
Poor online experience
I was really frustrated with the site. It kept crashing and I couldn’t complete my application. Had to go in person, which is such a hassle. I expected better.
Lucas
Chicago, IL
3.0
Average service
It was okay, not great. The coverage options were decent, but I still had some trouble understanding all the details. I wish it was clearer. Could be improved.
alex_2021
San Francisco, CA
3.0
Mixed feelings
I finally got a plan, but the process took much longer than I expected. Some parts were easy while others were a pain. I guess it’s okay, but I wish it was smoother.
Rachel
Seattle, WA
4.0
Much better than before
I had a good experience this year! The site is more user-friendly now and I found a plan that works for me. Happy overall, just wish they had better customer support.
anna.k
Denver, CO
4.0
Great plan options
I finally found a plan that fits my family perfectly! The enrollment was easy this time, and I appreciate the affordability of the premiums. Worth the effort!
Penny L.
San Francisco, CA
1.0
Worst service ever!
This has been a nightmare. I never received my ID cards, and when I called for help, they transferred me around for hours. I’m beyond frustrated.
sammy123
Chicago, IL
2.0
Disappointing service
I tried to sign up and kept running into issues on the website. Customer support was slow to respond and didn’t really resolve my problem. Not impressed!
Samira142
Los Angeles
4.0
Helpful but Could Be Better
The customer service was really responsive when I had questions about my coverage. Just wish the website was easier to navigate to find all the info I needed.
Sophie L.
Austin, TX
2.0
Not what I hoped for
I really wanted this to work out, but the prices were higher than I thought and the coverage was confusing. I ended up choosing a plan that I’m not really happy with.
mike_smith89
Los Angeles, CA
4.0
Pretty solid experience
Signing up was easier than I expected, but I wish there were more guides or tips on the site. Overall, I'm satisfied with the coverage and cost, so I’d recommend it.
Linda
Miami, FL
3.0
Could be better, honestly
I struggled with the website initially, and support wasn’t all that helpful. The plan I ended with is fine, but I expected a smoother process.
Sarah J.
New York, NY
4.0
Good but could use improvements
I had a decent experience signing up for health insurance through HealthCare.gov. The website was user-friendly, and I found a plan that fit my needs. But I did have some issues getting through to customer service when I had questions.
max1990
Denver, CO
3.0
So-so experience
The coverage options were okay, but the process felt clunky. I kept getting error messages while applying. Could definitely use some technical improvements.
Jessica T.
New York, NY
4.0
Good options but complicated process
I found a decent plan that fits my needs after browsing through several options. The website is a bit clunky though, and I had to call customer service for help. They were friendly and assisted me well.
Linda
Denver
2.0
Disappointing Experience
I had high hopes but the customer service left me hanging. Took forever to get answers and I ended up choosing a plan that wasn’t what I wanted.
samantha_24
Austin, TX
2.0
Frustrating experience
I had high hopes but ended up frustrated. I couldn't find the right plan that fits my needs. The comparison tool is lacking and it wasted my time.