Alex P.
Seattle, WA
5.0
Super satisfied!
Freightos blew my expectations away. The platform is easy to navigate and I saved a ton on shipping costs. My cargo arrived ahead of schedule. Definitely using them again!
mike_w
San Francisco, CA
4.0
Pretty solid service
I’ve been using Freightos for a few months, and I'm fairly satisfied. They have some good rates, and my shipments arrive on time most of the time. A bit more clarity on fees would help, though.
James A.
Los Angeles, CA
3.0
Mixed feelings about Freightos
I used Freightos for a shipment recently. The process was okay, but I had to call support a couple of times to clarify things. Pricing seemed a bit high compared to others, but I liked the tracking feature.
Jenny
Los Angeles, CA
3.0
Mixed feelings
I used Freightos for a shipment last month. The booking process was a bit confusing, but once I figured it out, things went smoothly. Still, customer support took ages to respond.
Kevin
Houston, TX
3.0
Good, but with some flaws
I'm mostly happy with Freightos. The booking process is fairly straightforward and I like how many options they provide. But I wish their support team would be more responsive.
DavidR
San Francisco, CA
4.0
Pretty good experience
Used Freightos for the first time and everything went pretty well. Got a good rate and my items arrived without any damage. A few minor delays, but nothing major.
nicolas_w
Boston, MA
3.0
Just okay
I had a fair experience. Their pricing is good, but I faced a lot of back and forth to get everything sorted. Frustrating at times.
sarah_88
New York, NY
3.0
Decent, but could be better
Freightos is pretty alright, but I ran into some hiccups with my order. Shipping took longer than expected, and the communication wasn’t great. I think they could work on that.
Tommy
Chicago, IL
3.0
Not great, not terrible
Used Freightos a few times now. It works fine, but sometimes reports get delayed and I had issues with customer service not responding quickly. They need to improve on that.
Laurel
Miami, FL
3.0
Satisfactory but needs improvements
Freightos does the job, but I’ve had moments where the info I needed wasn’t clear. The website can also be a bit clunky. Overall, it’s a mix for me.
mark_j
New York, NY
4.0
Good service with minor hiccups
Overall, I had a decent experience. The prices were competitive, and my cargo arrived on time, but I had an issue with the tracking updates. They could improve on that.
eli.s
Phoenix, AZ
3.0
Room for improvement
Freightos did the job, but it wasn't smooth sailing. I encountered a few bumps along the way, and I wish they would streamline their customer service.
Anna L.
Seattle, WA
4.0
Good experience overall
So far, my experience with Freightos has been positive. They have decent prices and a pretty user-friendly platform. Had one small issue with a shipment, but it was resolved quickly.
lovely_travels
Miami, FL
3.0
Average service
Freightos seemed okay, but my shipment took longer than expected. They were responsive, but I felt like I had to chase them for updates.
Marta O.
Chicago, IL
3.0
Not too great
I expected a lot based on reviews but was disappointed. My shipment was delayed and the communication from the team was lacking. I probably won’t use them again.
david.b
Boston, MA
4.0
Reliable and efficient
I can honestly say I'm pleased with Freightos. My shipments have been handled well, and tracking is easy. Wish there were more support options available, but overall, a good service.