kathy77
Austin
3.0
Good rewards, slow to respond
The cashback perks are nice, but when I needed help with my account it took forever! I guess I expected more from them.
Emily H.
Los Angeles
3.0
Decent service, but issues
I’ve been using Discover for a couple of years. The rewards are decent, but I’ve had a few problems with customer service. Once I tried to resolve a transaction issue and it took forever to get anyone on the line.
kelly_s
Seattle
3.0
It’s okay, not amazing
I like the card, but sometimes the customer service isn’t as helpful as I hoped. I’ve had to wait before getting a clear answer.
Lucy
Denver
3.0
Fine for everyday banking
Overall, it's fine for what I need. I like the no annual fee and rewards options. Just wish they were quicker on support.
Sam
Chicago
3.0
Mixed feelings
I like the low fees but there are delays in processing transactions sometimes. Not sure if I'm staying with them long-term, honestly.
martin_c
San Francisco
3.0
Could be better
I don’t mind using Discover for smaller purchases, but the customer support hasn’t been great. I just expect a bit more for what I’m paying.
Sarah
Los Angeles
3.0
Mixed feelings
Opened an account and the online setup was fine, but I had some trouble accessing certain features. It's kinda hit or miss sometimes.
Mike
New York
3.0
Just okay
Their cashback is nice, but the app is kind of clunky. It takes a while to load. Not bad overall, but could be way better.
tyler_xx
Miami
3.0
Not bad overall
For the most part, I like my Discover card. The rewards are decent, and there’s no fee, but I had a billing issue last month that took way too long to fix. Still, I think I’ll keep it.
john_doe89
San Francisco
3.0
Decent but needs improvements
I like the no annual fee and the cash back options, but I find the app a bit clunky. Sometimes it freezes, and I have to start over. Overall, not bad, but not what I expected.
Nina T.
Seattle
3.0
Average experience
Cash back is great but I feel like the customer service needs a major upgrade. They take forever to respond to emails. Wish they were faster with their support.
Jessica S.
New York
3.0
Mixed feelings about Discover
I’ve been using Discover for a while. The cash back rewards are nice, but honestly their customer service could be better. I had an issue last month and it took ages to resolve. Not terrible, but not great either.
marky_mark82
Los Angeles
3.0
Decent, but could be better
Overall, I like Discover but I've had a few issues with my account freezing. I called support and they fixed it, but it took a while. Just wish things went smoother.