Emily R.
Austin, TX
5.0
Best online banking experience
I switched to Chase for their online banking features and I couldn’t be happier. Everything is so user-friendly and their app is really convenient. Makes managing my finances a breeze!
Sarah T.
New York
4.0
Good service overall
I've been with Chase for a few years now. The app is pretty easy to use and the customer service is usually helpful. Just had an issue with a deposit taking longer than expected, but they resolved it quickly.
Michael
Los Angeles
4.0
Decent service, fees are a bit much
Chase has a good selection of services that I've used for my business account. Customer support is actually responsive, which is a plus. But the monthly fees can be annoying, especially when other banks offer similar services with lower costs. Still, it's reliable overall.
David S.
Boston, MA
5.0
Top-tier banking
Chase really stands out compared to others I’ve tried. The variety of accounts, great mobile app, and rewards make it a top-tier banking experience. Very satisfied!
Rachel K.
Miami, FL
4.0
Solid experience overall
Solid bank overall. The branch staff is friendly and helpful. I’ve also enjoyed the online tools they provide for budgeting. Just wish their loan process was faster.
Nicole
San Francisco
4.0
Pretty solid bank
Chase has worked well for me for a while now. The ATMs are everywhere and I like the variety of accounts they offer. Just wish their service was a tad quicker.
Mike O.
Seattle
5.0
Absolutely great!
Switched to Chase from another bank and I couldn't be happier. Their app is super convenient, and I love the way everything is laid out. No complaints so far!
Jason
New York, NY
5.0
Awesome customer service
I've been with Chase for over a year now and their customer service is top-notch. Every time I have a question, they answer it quickly. No hassle at all!
jason_m123
Los Angeles
3.0
Mixed feelings
Chase has decent services but the fees can be a bit much. I had some trouble with their credit card rewards program not showing correctly. It took a while to figure it out.
Emily J.
Chicago
3.0
So-so Experience
My online banking experience has been alright, but I've faced random glitches with transferring funds. Not a huge fan of the wait times on the customer service line either.
marky_mark
Los Angeles, CA
3.0
Not perfect but decent
Chase is decent overall but I’ve had some issues with long hold times when calling support. It’s frustrating. I don't know if it's just been bad luck but I'm not thrilled with that.
Sarah J.
San Francisco, CA
5.0
Love my debit card rewards
Chase's rewards on my debit card are amazing! I get cash back on every purchase. Last month, I earned $50 just by using it for my usual shopping. Totally worth it!
Rachel
Miami
5.0
Loving Chase!
I've been using Chase for my savings and checking accounts since last year. Everything's been smooth and their interest rates are decent. Plus, their local branches are always friendly.
Oliver B.
Boston
5.0
Highly recommend
I recently got a Chase credit card and I’m impressed! The cashback offers are great, and I haven’t had any issues with the application process. Definitely worth it!
Olivia S.
Seattle, WA
4.0
Great bank, but fees add up
I like Chase but I'm noticing that the fees can add up if you're not careful. They have great services, but I wish they would lower the monthly maintenance fees!
nick82
Chicago, IL
3.0
Mixed feelings
I opened a checking account a month ago. The setup was easy, but I’ve faced issues with transferring money. It just doesn’t seem as smooth as I hoped. Kinda disappointing.
Emily J.
New York
4.0
Good overall experience, minor hiccup
I've been using Chase for my banking needs for a couple of years now. Their online banking is pretty easy to navigate, and I love the mobile app. Just had a small issue with a transfer taking longer than expected, but their customer service helped me sort it out quickly. Pretty satisfied overall!
kfisher88
Dallas
3.0
It’s okay
Chase does the job, but sometimes the app crashes which can be annoying. The fees can add up too, which isn't ideal. Overall, it’s a mixed bag for me.
jenny93
Chicago
3.0
Mixed feelings about my account
I've been with Chase for a while now, and honestly, it feels a bit hit or miss. Some features are great, like the ATM network, but there have been weird issues with my checking account that took too long to resolve. Not sure if I would recommend it without some warnings.