nikki_101
San Francisco, CA
3.0
Meh, It's Fine
Capital One is alright. Nothing fancy, but it gets the job done. Just wish their live chat was more responsive. I've had to wait way too long for answers.
Brian
Los Angeles
4.0
Nice Credit Card Options
Got a Capital One credit card recently. The rewards program is pretty good and I love the cash back on my purchases. Just wish their customer service was a bit quicker. Still, I’d rate them a 4.
Tommy L.
Houston, TX
3.0
Okay Service, But...
Capital One has decent interest rates, but my transactions took longer than expected. Plus, the app often crashes. I hope they fix these issues soon.
James M.
Seattle
4.0
Pretty Good Overall
I’ve had a solid experience. Their online banking is great, and I love the no annual fee on my card. Just had one issue with a delayed reward but they fixed it.
Kathy
Miami
3.0
Average, Could Be Better
It's a mixed bag. They have good interest on savings, but the loan process was a bit too lengthy for my liking. I hoped it would be quicker.
liza1988
Houston
2.0
Disappointed with Support
I opened an account but had some big issues verifying my identity. The customer support wasn't very helpful at all and I felt really frustrated. I can only give them a 2.
john_smith88
Miami, FL
3.0
Average banking experience
I feel like Capital One is just okay. Their features are decent, but nothing special really. My transactions sometimes take longer to show up, which can be annoying.
Bella
Houston, TX
4.0
Great app, decent service
I really like the app. It’s user-friendly and has made checking my balance super easy. Just had one bad experience with customer support but otherwise, everything has been okay.
max1990
Los Angeles, CA
3.0
Average Banking Experience
Honestly, not bad but not great either. The app works fine, but some features are confusing. There's also too much paperwork for basic tasks. Just expected a bit more.
Anna P.
Seattle, WA
2.0
Not impressed
I tried to open a savings account and faced a lot of issues with their online platform. It kept crashing and I had to start over repeatedly. Not what I expect from a big bank.
Diana
Miami, FL
4.0
Good Rates, Fast Approval
I applied for a credit card and got approved in no time! Love the cash-back options too. Just wish their app was a little more user-friendly.
Emily R.
Los Angeles, CA
4.0
Good for cash back rewards
Overall, I'm pretty satisfied! The cash back rewards on my credit card are great. I love getting that money back on my purchases. I just wish their app would load faster sometimes.