emily_89
Chicago
Mixed feelings
I was excited to order some bestsellers, but a couple of the books arrived damaged. Customer service was responsive though, which was a plus.
emily_89
Chicago
I was excited to order some bestsellers, but a couple of the books arrived damaged. Customer service was responsive though, which was a plus.
Tommy
Dallas
Some of the books were out of stock when I tried to order. Plus, I expected faster shipping. Might give them another shot later.
mark_smith
New York
The ordering process was fine, but my shipment took longer than expected. I had to wait almost two weeks for my book, which was a bit frustrating.
JohnDoe89
Boston
I had a couple of good experiences but also faced some hiccups with shipping. While I still think the selection is great, I expected better communication on the delays.
Sarah J.
San Francisco
I ordered a couple of books a month ago. They arrived a bit late, and while the selection is great, I didn’t love the customer service. They took forever to respond to my questions.
max1990
Chicago
I like the variety of books available on Bookshop.org but it took over two weeks for my order to arrive. It’s a solid resource, but I wish shipping was quicker.
lucy.b
Miami
Books were fine, but I had issues with my payment processing. It took me a while to figure it out, which was frustrating.
sarah_j
Denver
I had high hopes for Bookshop.org, but I've had some frustrating experiences. My last order took over two weeks and getting a response from customer service was a hassle. Not sure I'll order again.
jack_smith
Los Angeles
The website is easy to navigate and I found the book I wanted without much hassle. That said, when I got it, the condition wasn't as good as I hoped. A bit of wear and tear that wasn't mentioned. Not bad overall, but I've had better experiences elsewhere.