freedom_fighter
Austin, TX
3.0
Not too bad, but can improve
I like the online banking features, but sometimes it's slow. The bank has good options for loans, but I wish the fees were lower. Not a terrible experience, but could be better.
Jessica
Los Angeles
3.0
Average experience
I’ve been with Bank of America for a while now. The banking app is okay, but it often glitches. Not the worst, but it could be better.
mark90
Miami, FL
3.0
Average experience
Bank of America does the job, but nothing special. The interest rates on savings accounts are low compared to others. At least their website is easy to navigate.
Alex
Miami
3.0
Another average bank
I use BOA for my bills, and it works fine but nothing special. Fees eat into my budget a bit, and I expected more for such a big bank.
Mason
New York
3.0
Decent but not great
I've had my checking account with them for a year. Customer service is hit or miss, sometimes they’re helpful, sometimes not. Just okay overall.
nikki_style
Chicago, IL
3.0
Mixed feelings
The app is ok, but I’ve experienced some bugs. Sometimes it logs me out unexpectedly, and I have to log back in to see my balance. Still, their ATMs are pretty accessible.
Jessica
San Francisco, CA
3.0
Mixed feelings about BoA
I’ve been with Bank of America for a few years now. Customer service is hit or miss, and their app sometimes just crashes. Overall, not bad, but I expected better.