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Alaska Airlines

Alaska Airlines

2.532 reviews

John S.

Portland, OR

3.0

Okay experience overall

Flew with Alaska to California. The ticket prices were decent, but the in-flight snacks were really average. Flight crew was friendly though, so that's a plus.

chloe93

Las Vegas

3.0

Not very impressed

The flight was delayed twice, and it wasn’t communicated well at all. The crew was helpful but the overall experience was quite lackluster.

Ethan

Phoenix, AZ

3.0

Mixed feelings

The flight itself was alright, but the check-in process was a mess. Took way too long and no one seemed to know what was going on.

Kathy J.

Miami, FL

1.0

Really bad service

I had a horrible experience. Flight attendants were rude and the flight was uncomfortable. Definitely not worth the price.

travelbug99

Miami

1.0

Very disappointing experience

I had my flight cancelled and the rebooking process was a nightmare. Wouldn't recommend if you value reliability.

Jake_smith87

Los Angeles, CA

2.0

Disappointed with the delays

Had a rough experience during my last trip. The flight got delayed not once but twice, and no decent explanation was given. Pretty frustrating.

anita.123

Los Angeles, CA

2.0

Not impressed this time

My last trip with Alaska was frustrating. The baggage took forever to arrive, and customer service was not helpful when I called. I expected more from them.

angrytraveler99

New York, NY

1.0

Terrible experience!

I’m really frustrated. My flight was delayed three hours with no updates from anyone. I ended up missing a family event because of this. Definitely not flying with them again.

max1990

Denver, CO

2.0

Disappointed with delays

I expected better from Alaska. Multiple delays without clear communication was really disappointing. They have nice planes, but the service needs improvement.

Emily G.

Seattle, WA

3.0

Mixed feelings about my flight

I recently flew with Alaska Airlines and honestly, it was a bit of a mixed bag. The flight was on time and the staff were nice, but the seats were cramped and I could hardly move my legs. Might consider a different airline next time.

sarah_m23

Portland

2.0

Not what I expected

Checked in online but still had to wait in long lines at the airport. The flight attendants seemed rushed and uninterested. I had high hopes after hearing good things.

Sarah_W

New York, NY

1.0

Never flying Alaska again

Absolutely terrible experience! My luggage got lost and customer service was no help at all. I won't be flying with them ever again.

Nikki J.

Anchorage, AK

4.0

Better than expected

I was pleasantly surprised by Alaska Airlines. My flight was smooth, and the legroom was better than other carriers. Will definitely consider them again for my next trip.

James

Anchorage

3.0

Average service

I mean, it wasn't terrible, but it wasn't great either. The seats were cramped and I wasn't impressed with the food options. I expected more for the price.

Greg M.

Denver

4.0

Pretty good service

Had a pleasant flight with Alaska. Friendly crew, and they served a decent snack. Arrived on time, which is always a plus!

katrina_97

Los Angeles

2.0

Very disappointing

Rude staff and my luggage got lost! Took forever to find someone who could help. Really frustrating when you're trying to enjoy your vacation.

Laura

Portland, OR

4.0

Solid service with a few hiccups

Had a good flight to San Francisco. The staff were friendly and the snacks were decent. Just wish they had better in-flight entertainment options.

derek_the_traveler

Denver

2.0

Below expectations

Flight was cheap but I got what I paid for bad snacks, uncomfortable seats, and the crew didn’t greet passengers. Just wasn’t impressive.

Lisa

Chicago

2.0

Disappointing service

Had an average experience, but the customer service was lacking when I tried to ask about my luggage. They just didn’t seem very helpful.

Mike

Phoenix

3.0

Okay, but could be better

The prices are decent for a round trip, but the seating was cramped. It's okay for a short flight, but anything longer than 3 hours gets uncomfortable.