Samantha J.
Seattle
2.0
Not Impressed
I had high hopes for American Airlines but they let me down. My luggage was delayed for three days! I kept calling their support and they were just giving me generic responses. Really frustrating.
max1990
Houston
3.0
It was alright
I had a decent experience with American Airlines. The flight was smooth and on time. However, the food was disappointing and the check-in process was a bit confusing. Not sure if I'd recommend them just yet.
anna.k
San Francisco
3.0
Nothing Special
Decent airline, but I feel like there's better out there. The boarding was chaotic and there was a lack of communication about the flight changes. It’s like they don’t value passenger experience.
bobby_rocks
San Francisco, CA
3.0
Not what I hoped for
I was excited about my trip but ended up disappointed. The in-flight entertainment didn’t work and snacks were overpriced. I expected better quality.
Sophie K.
Orlando
2.0
Disappointed this time
This recent flight was a letdown. The crew seemed overwhelmed and the flight was delayed for an hour without much info given. Will think twice next time.
Jessica W.
New York
4.0
Decent experience overall
I flew with American Airlines to Miami last month. The flight was mostly on time and the staff were friendly. Only issue was that my luggage was delayed by a few hours. But once I got it, things were good.
kevin_1985
Chicago, IL
3.0
Average, nothing special
The flight was okay, but I felt like it could’ve been better. The seats were cramped, and I got charged for snacks. Just an ordinary experience.
Maria
Miami, FL
2.0
Not great service
The plane was dirty, and the crew seemed disinterested in helping passengers. I expected more from such a big airline. Very unimpressed!
young_traveler
Miami
3.0
Not the best, not the worst
My recent trip was a bit underwhelming. The staff were polite but the overall experience was just average. No real complaints but not impressed either.
johnny_b99
Chicago
3.0
Mixed feelings about my trip
Flight was okay, had some turbulence. The boarding process was a bit chaotic. They could definitely improve on communication during delays.
owen_123
Houston, TX
2.0
Too many issues
The luggage took ages to arrive and I had to wait in a long line just to talk to someone. Definitely not impressed with how things were handled.
Linda R.
Los Angeles
3.0
Just okay, nothing special
The flight was standard, but nothing stood out. I was hoping for better legroom honestly. Food was fine but nothing I would recommend.
Rachel
Los Angeles
3.0
Mediocre Service
The flight was fine but nothing special. I expected better given their reputation. The seats were cramped and the crew was just okay, not particularly friendly or helpful. Will consider other options next time.
Marie
Dallas
2.0
Slightly Disappointing
I did not enjoy my trip with American Airlines. I expected better service but it felt rushed and unorganized. Definitely something needs to improve, especially the way they handle delays.
Sarah
Phoenix, AZ
2.0
Wouldn't recommend
Sad to say, but I've had enough of American Airlines. Flights are often delayed, and the communication is lacking. It’s time to look for other options.
Kevin
Miami
2.0
Flight Delays Galore
My recent flight with AA was delayed several times which was extremely annoying. The staff tried to keep everyone updated but it didn’t help much. Just a frustrating experience overall.
alex_2021
Chicago
2.0
Terrible Customer Support
Had an issue with my seating arrangement and the customer service was completely unhelpful. They seemed overwhelmed and nobody could give me a straight answer. I'll avoid them in the future.
Sam
Dallas
3.0
Pretty average experience
Flew from Dallas to New York. The seats were cramped and the service wasn't great. I guess you get what you pay for.
Nina
Seattle, WA
3.0
It’s fine, but...
I've flown with American Airlines a few times now. It's usually alright, but I've had some delays and rude staff interactions that really left a bad taste.
John
New York
1.0
Disappointed with My Experience
I recently flew with American Airlines and it was a nightmare. Our flight was canceled last minute and the customer service was awful. They just didn’t seem to care and I was left stranded. Not flying with them again.