Trustholl
Very

Very

2.033 reviews

katie.s

Cardiff

3.0

Okay but could be better

Shopping here is hit or miss. Some items are great, but I had a couple of orders that took ages to arrive. It’s not all bad, but definitely frustrating.

Rachel A.

Birmingham

1.0

Very disappointed

The dress I ordered looked nothing like the picture! Horrible fabric and fit. Tried to return it but it was a hassle. Just a bad experience all around.

diana_123

Cardiff

1.0

Disappointing

Every time I try to buy something, there's an issue. Just got an email saying my order was canceled, no explanation. Not a good way to keep customers.

ronny

Birmingham

1.0

Awful service

I can't believe how bad my experience was. My package was lost and after contacting support countless times, they never resolved it. I'm so done with this site.

Natalie W.

London

2.0

Disappointing service

Really let down by Very. My order took over two weeks to get delivered, and when it finally arrived, they sent me the wrong item. Tried to call customer service but it was a nightmare to get through.

lucy_travels

Nottingham

2.0

Disappointing experience

I had high hopes, but my last two orders had issues. One was delayed and the other the wrong color. They do have nice clothes though, but need to improve!

James

London

3.0

Mixed feelings about Very

I ordered a pair of shoes and they arrived on time, but they didn't fit right. The return process was a bit confusing, which left me frustrated.

sophie_g

Birmingham

2.0

Not completely satisfied

Some items were good, but I got a damaged blender. They offered me a discount instead of a replacement, which wasn't cool at all.

kev_the_builder

Sheffield

2.0

Frustrating experience

I ordered a TV stand and waited over two weeks for delivery. When it came, the box was damaged and the stand was missing parts. Trying to reach customer support was a hassle.

Mike

Liverpool

3.0

Mixed feelings

The delivery was fast, but I had some trouble with the payment system. Also, a bit pricey for what I got. It’s okay, but I’m not sure I’d shop here again.

Jessica

London

2.0

Disappointed with my order

I ordered a dress for my birthday party and it arrived a week late. When it finally came, it was the wrong size. I tried to contact customer support, but they took ages to respond. Not happy with my experience.

jacksonB23

Manchester

1.0

Awful experience

I waited over a month for my order and it never arrived. Customer service was impossible to get in touch with. Just a total mess, won't order from them again.

john_doe93

London

1.0

Really disappointed

I had high hopes for Very, but my order got messed up. They sent the wrong item completely! I've been trying to get a refund, but it's been a nightmare. Not impressed.

Emma

Manchester

1.0

Terrible experience!

I ordered a laptop that was supposed to arrive in a few days, but it took over TWO weeks! Customer service was unhelpful and really rude. Never buying from them again!

Sophie

London

4.0

Pretty good overall

I ordered a pair of shoes and they arrived within a week. Nice quality for the price. Just a bit annoyed that there was a small scratch on one of them, but I didn’t want to return them.

tommy_gun

Cardiff

3.0

Average but okay

The selection on the site is alright but a bit overpriced. Found better deals elsewhere. Had some trouble with payment processing as well.

John D.

Bristol

1.0

Really bad experience

Placed an order for shoes, and they sent me the wrong size. Customer service is slow and unhelpful. I honestly won’t be buying here again.

sarah_89

Birmingham

1.0

Frustrated customer

Honestly, I’m really angry. I ordered a laptop and it arrived damaged! No response from their support for days. I can’t recommend this store after that experience.

Mikhail K.

Liverpool

2.0

Not what I expected

I ordered a laptop stand and it came damaged. They offered a refund, but it took forever to process it. I expected better quality and service.

frank007

Leeds

1.0

Unresolved issues

I’m really upset with how my order was handled. The customer service is hard to reach, and I feel like my concerns are being ignored.