mark_smith88
Los Angeles
I wish I could give zero stars. Ordered a stroller that was supposedly in stock, waited weeks, and then got an email saying it was out of stock. No apology or offer for a different product. Just frustration.
sarah_k19
New York
I waited over a week for my order, only to get the wrong size. Tried to reach out to customer support, but they took too long to respond. Not impressed.
jessica_b
Austin, TX
I had such high hopes for The Tot but ended up with a broken stroller and horrible customer service. They took ages to reply.
petlover99
San Francisco
Had multiple issues with my order. Customer service was slow and unresponsive to my messages. I won't be shopping here again.
sad_mommy34
Boston, MA
Ordered a bassinet, and it was missing parts. Customer service was slow to respond. Never again.
Mark
Austin, TX
I had a terrible experience with The Tot. My order took weeks to arrive and when it did, one item was missing. Tried contacting support and got no help. I will not be shopping here again!
Nancy_22
Chicago
This site is a joke. They charged my card immediately but then told me a week later that my item was canceled. No proper communication or anything. I feel scammed and won’t buy from them again.
max1990
Seattle
I received the wrong item twice. They messed up my order and it took way too long to fix. Very disappointed in my experience.
johnny_black
Los Angeles
This site is a mess. I ordered a baby stroller that came damaged. Customer service took forever to respond, and when they did, they were unhelpful. Very frustrated.