sara_leigh
Los Angeles, CA
2.0
Could be better
It’s a decent platform but lacks a lot of features that I need. The customization options are very limited and it feels basic.
kristal98
Los Angeles
2.0
Not what I expected
I wanted to start my own newsletter, but the tools feel lacking. The customization options are pretty limited. Disappointed overall.
david_smith
Seattle, WA
2.0
Too many issues
I wanted to love Substack but I ran into too many problems. The app crashed a couple of times while I was writing and I lost my work.
Sarah
New York, NY
3.0
Mixed feelings
The interface seems clean and nice, but honestly, it lacks some features that I expected. There's little customization and not the best analytics. It’s okay, but I've seen better.
Emma T.
Miami, FL
3.0
Decent platform
Overall, I think Substack does the job, but I wouldn’t rave about it. Subscription management could really use some enhancements to make it more user-friendly.
max1990
Los Angeles, CA
3.0
It's alright
I signed up for Substack to try it out, and while the concept is great, the service isn’t very intuitive. It can be confusing to navigate, at least for me.
max1990
San Francisco
3.0
Decent platform
It’s a good idea and works for basics like sharing my thoughts. Could use better features for interaction with readers.
david88
Chicago
2.0
Disappointed with customer service
I had a problem with my subscription and it took ages to get a proper response from their support. It feels like they really don’t care about their users. I like the concept, but the execution isn’t great.
Emily J.
New York, NY
2.0
Not what I expected
Tried using Substack for my blog but found the interface really clunky. It took me way too long to set things up and the customer support was unresponsive.
Ryan
Austin
4.0
Happy overall
Been using Substack for a while and it's mostly been a pleasant experience. Love the community aspect and the articles I get.
mike2022
Boston, MA
3.0
Average, nothing special
Okay for basic newsletter needs but not much else. I feel like there are better platforms out there that offer more features for a similar price.
david_b
San Francisco, CA
3.0
Could be better
Substack is a cool idea, but the execution leaves something to be desired. I’ve experienced long loading times which can be frustrating. Not sure if I’ll keep using it.
Nora G.
Portland
2.0
Not great, needs work
I really want to like Substack, but it has so many quirks. The editing tools are lacking and sometimes it just doesn’t save my drafts.
Sarah
San Francisco
3.0
Mixed feelings about Substack
Substack is kind of cool if you're into writing and building a subscriber base. But honestly, I expected more features for the price. The lack of analytics really bugs me. I’m still using it, but I’m not totally sold yet.
Lila W.
Chicago, IL
2.0
Disappointed by the support
When I had issues setting up my newsletter, the support team took ages to reply. I expected more responsiveness, especially for a paid service. Really a letdown.
anna.k
Seattle, WA
3.0
Average experience
I guess I thought it’d be easier to grow my audience here. It’s okay, but I don’t see much engagement compared to other platforms I’ve used.
mark_the_writer
Seattle
2.0
Frustrating experience
I faced a lot of bugs while trying to set up my newsletter. It's just not reliable. I expected better, honestly.
James
Austin, TX
2.0
Not as great as I hoped
I really wanted to love Substack, but it has too many glitches. My posts sometimes don’t send out to subscribers, and that’s a big deal for me. I’ve lost a few followers because of this.
Lara
Chicago, IL
2.0
Not great for beginners
As someone who’s new to blogging, I found Substack really confusing. The tutorials didn’t help at all and I almost gave up.
peter.pan
Denver, CO
3.0
Not bad, but needs improvement
Substack has potential, but it feels a bit bare-bones. I’m missing some marketing tools that I really need to promote my content effectively.