StreetEasy

StreetEasy

3.355 reviews
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Mark

Jersey City, NJ · May 10, 2026

Terrible service

I cannot believe how many outdated listings there are on StreetEasy. I found it very frustrating to see places that had already been rented out. When I tried to contact support, they were slow to respond and not helpful.

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johnnyc

Jersey City, NJ · September 12, 2025

Terrible customer support

I had an awful experience. Tried contacting support about a listing that had missing info, and nobody got back to me for days. It's unacceptable during such a crucial time when I needed to secure a lease.

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Ashley

New York, NY · September 5, 2025

Terrible experience

I tried to find an apartment for weeks using StreetEasy. The listings were outdated, and I wasted time contacting landlords who had already rented their places. Customer service was non-existent when I reached out for help. Never using this site again!

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david89

Queens, NY · August 3, 2025

Not good at all

The site has bugs and crashes often. Listings weren't accurate. This is not a reliable platform.

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Gemma

Queens, NY · July 25, 2025

Disappointed with the features

I loved the idea of StreetEasy but was really let down. Some apartment details weren't included, like pet policies or amenities, which would have helped a lot. Plus, I found the customer support to be really lacking when I reached out.

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ChrisD

Astoria, NY · February 26, 2025

Frustrating process

I had a rough time trying to find an apartment through StreetEasy. The condition of several places I visited did not match what was portrayed online. Also, I encountered a couple of listings that should have been removed weeks ago.

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Susan

Manhattan, NY · March 23, 2024

Not impressed

I expected better from StreetEasy. Many of the apartments I was interested in were already off the market, and it took ages for the site to catch up. While the interface is user-friendly, the accuracy of the listings really needs work.

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NinaP

East Harlem, NY · November 30, 2023

Didn't meet my expectations

I really had high hopes after hearing about StreetEasy. The interface is pretty good, but the problem is so many listings were either expired or misleading. I wasted days chasing after places that were already rented out. It’s just too frustrating for serious house hunters.

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angela_smith

Manhattan, NY · October 27, 2023

Waste of time

I had such high hopes using StreetEasy, but it just turned out to be a hassle. I submitted applications for apartments, and most of them were already taken. Plus, the customer service didn’t help much when I reached out.