alex_2021
Chicago
3.0
Decent coverage but slow response
Got my home insurance with ShieldWise. The coverage looks good, but I wasn't thrilled with their response time when I had questions. Just took longer to hear back than I expected.
Mark J.
New York
3.0
Average experience, not great but not terrible.
I’d say my experience with ShieldWise was pretty mixed. The support was decent, but I faced delays when trying to get my policy documents. Took longer than expected to process my claim, but eventually, they came through. Just wish it could have been smoother.
mike_smith23
Los Angeles, CA
3.0
Mixed feelings
They have decent rates but when I needed to file a claim, things got complicated. Took a while to get the documentation sorted out.
kotomama
San Francisco
4.0
Pretty good overall
I’ve enjoyed my time with ShieldWise. The application was easy, and they have good customer support when you reach out. I’d recommend them for sure!
max1990
Austin
4.0
Solid choice for insurance
ShieldWise has been reliable for my health insurance. They've got a good range of plans, and their support team was helpful when I needed to clarify something. No complaints!
Marina
Boston
3.0
Just okay
I got my renters insurance through ShieldWise. Price was fair, but honestly, I felt a bit lost on the details. The online info wasn’t as clear as I hoped.
kimmy88
Denver, CO
4.0
Happy with ShieldWise
I think they provide good value for the price. Had a couple of questions about my coverage and they were super quick to respond!
Marina
Miami
2.0
Not worth the trouble
Dealing with ShieldWise has been a headache. My claims took forever to process, and the representatives I spoke to didn’t know much. I wouldn’t recommend it to anyone.
Samantha R.
Los Angeles
4.0
Good service overall, with a small hiccup.
I’ve been with ShieldWise for about a year and generally happy with them. Their rates are pretty competitive, and I found their customer service to be friendly. Had a small issue with billing this month, but they sorted it out quickly. Would recommend it if you need reliable insurance.
anna.k
Seattle
3.0
Okay, not exceptional
The service was decent for the most part. I had a minor issue with my billing, but it was resolved after I called them. Happy enough but not thrilled.
Sarah J.
Chicago, IL
2.0
Not impressed
I expected better from them. The premiums are decent, but I had issues with their app crashing all the time. Really frustrating when you need to check coverage.
Mark
New York
3.0
Not bad but could be better
The insurance plan itself is okay, but I expected more from their online service. Had to go through a lot of hoops just to find basic info. Not super impressed overall.
Tom_Rider23
Los Angeles, CA
2.0
Struggled with my claim
Had a tough time getting my claim processed. I felt like I was being bounced around between departments. Not very happy with the service so far. Will look for alternatives.
tina_gal
Seattle, WA
3.0
Decent but not awesome
Service has been okay. I had to follow up several times for my claim, which was frustrating. Will probably shop around next time.
David K.
Houston, TX
4.0
Almost great!
I liked my policy options and pricing with ShieldWise. They have nice coverage, just wish their app worked better for managing my account.
Emily
Miami
4.0
Happy with my decision
I switched to ShieldWise a few months back and I’m pleased so far. The pricing was really competitive and I appreciated the fact that the online portal works smoothly. Good job!
Jessica
New York, NY
4.0
Good service but a few hiccups
I’ve been using ShieldWise for a year now and overall, it’s been pretty good. The customer service is helpful when I have questions, but the website can be a bit clunky at times.
Sarah
Los Angeles
4.0
Almost great
I like ShieldWise for their competitive rates. I found their online process pretty straightforward. However, I had a little issue with the claims process that took longer than I thought it would.
Sarah
Chicago, IL
3.0
Okay but room for improvement
I didn't have the best experience with ShieldWise. The agent I talked to seemed a bit rushed and I didn’t feel like my questions were fully answered.
Connor
Miami, FL
4.0
Solid coverage, solid support
Just renewed my policy, and I'm happy with the coverage. Customer support was clear and helpful when I called.