trader_ru
Chicago
4.0
Good Experience
I’m pretty happy with ShieldExpress. They were responsive and fixed my policy issues quickly, but I wish their website was a bit easier to navigate.
John S.
New York
3.0
Decent service but with issues
I signed up for health insurance with ShieldExpress expecting a smooth process. The application took longer than I thought, and their customer support wasn't very helpful. It ended up okay, but there were definitely hiccups along the way.
trader_ru
San Francisco
3.0
A bit underwhelming
ShieldExpress has its perks, but overall, I found the experience pretty average. The policy terms are alright, but getting support feels like pulling teeth sometimes. I expected a smoother ride.
Emily J.
New York
5.0
Exceptional Service!
I had an amazing experience with ShieldExpress. I got my policy within 24 hours and their customer support was super helpful when I had questions. Definitely recommend!
max1990
Los Angeles
4.0
Almost Perfect
The coverage was great and the price was reasonable. My only issue was the initial wait time for approval, it took about a week instead of the promised three days.
Linda K.
Seattle
2.0
Disappointed with their promises
I had high hopes for this company but ended up feeling let down. Their customer service is really lacking, and I feel like I was misled about the coverage. I won’t be renewing my policy.
max1990
Chicago
3.0
Average experience
Wasn't overly impressed with ShieldExpress. The coverage options are decent, but the website feels clunky and hard to navigate. I ended up frustrated trying to understand policy details.
alex_2021
Houston
3.0
Mixed feelings
I signed up after a recommendation, but I expected more. The service works fine, yet I’ve had a couple of billing issues that took forever to resolve. It's okay, but I wouldn't rush to recommend it.
Zoe
Miami
4.0
Good value, but slow support
I've been with ShieldExpress for a few months. The premiums are affordable and the coverage seems solid. My only complaint is that their customer service takes ages to respond when I have questions.
Maria G.
Los Angeles
3.0
Not great, not bad
I got a policy with them, and so far, it's been okay. The prices are competitive, but I had to wait a long time to get my documents. Just feels a bit disorganized sometimes.