Sarah
Miami, FL
2.0
Could be better
Wasn't thrilled with my experience. I felt left in the dark about my policy and didn't get the information I needed when I asked. They could really improve their communication.
Dave
Miami
2.0
Not impressed
Honestly, I expected more. The coverage options are limited and their app is glitchy. Won’t be renewing my policy with them.
david1992
Austin, TX
2.0
Underwhelming Service
The pricing seemed great at first, but when I needed to use my policy, it was a nightmare. They kept sending me in circles about my claim.
Katie
New York, NY
2.0
Not impressed
They promised a lot but delivered little. My rates went up unexpectedly after a year and the customer service didn't even explain why. Wouldn't recommend this company.
Megan C.
San Francisco, CA
1.0
Worst Decision Ever
This company is a disaster. I had an accident and they just wouldn’t pay out. I’ve never felt so cheated. I can’t recommend them.
johnny_88
Los Angeles
3.0
Decent coverage, but issues
The coverage I got was okay, but I had issues with claims process. Took longer than expected and I wasn't kept in the loop. It worked out eventually, but I expected a smoother experience based on their ads. Might look for other options next time.
Sarah J.
New York
3.0
Mixed feelings about SafeZone
I used SafeZone for my renter's insurance. The price was decent, but it took forever to get my policy documents. Support wasn’t super helpful, had to follow up more than once. Overall, not terrible but not great either.
Mary
New York, NY
1.0
Terrible Customer Service
I reached out for help with a simple question, and it took them a week to respond. I'm still waiting for an answer. Completely unacceptable. I'm switching providers.
chloe_b
Chicago, IL
2.0
Not Impressed
I thought this insurance would be great after all the reviews I read. I had to fight to get my claim processed, and it took ages. Very frustrating.
Mike
Los Angeles
3.0
Average service
They do what they say but nothing more. Had to wait a week for a document I needed urgently. Not great, not horrible.
Emily
New York
3.0
Mixed experience
Got my policy a few months back. Premiums are decent but their customer service response is super slow. Not sure I’d recommend them yet.
George
Los Angeles, CA
1.0
Absolutely Disappointed
I've had the worst experience with SafeZone. They denied my claim without even a proper explanation. After paying for two years, I expected better support when I really needed it.
angry_customer23
Houston
1.0
Awful company
I've never had such a bad experience with an insurance company. They don’t care about their customers at all, just their money.
James
Los Angeles, CA
2.0
Disappointed with service
I thought SafeZone would have my back, but I faced so many issues with my claim. The support was slow to respond and kept asking the same questions over and over. Not what I expected.
nikki99
Miami, FL
2.0
Not What I Expected
The coverage was limited and they don’t really clarify what’s included. I thought I had total protection, but there were too many exclusions. Definitely not worth the price.
frustrated_user
Boston
1.0
Horrible service
Had such a bad time trying to get help with my policy. Barely anyone picks up the phone, and when they do, they're not helpful.
Samantha
Boston, MA
1.0
Regretting My Choice
I signed up thinking I’d finally found a reliable insurance provider. Wrong. They’re unhelpful and my coverage feels more like a scam now.
john_doe123
San Francisco
1.0
Very disappointed
I filed a claim, and it felt like pulling teeth. Not only was it a hassle, but they denied it without a clear reason. So frustrating!
mike88
Portland, OR
1.0
Terrible experience!
I had a bad accident and they took forever to process my claim. I ended up having to pay for a lot out of pocket, and when I called them, it felt like I was talking to a wall. Super frustrating!
Tommy L.
Seattle, WA
2.0
Disappointing Experience
My experience with SafeZone didn't meet my expectations. Their response time to claims is way too slow, and I felt ignored at times. I need to look elsewhere.