Mytheresa

Mytheresa

4.046 reviews
J

john_doe123

London · June 12, 2026

Good, but could be better

I shopped for a pair of shoes. The delivery took longer than expected, about a week. The shoes were great but the wait kind of ruined the excitement.

K

kotomama

Seoul · April 2, 2026

Mixed feelings

My order had a mix-up and they sent me the wrong size. Customer support sorted it out, but it took a few days to get the right one.

S

Sophia

Chicago, IL · March 4, 2026

Decent experience overall

I had some issues with my order being mixed up but they resolved it after I called them. I’ll give them another chance but I hope next time it goes smoother.

J

Jessica M.

New York · February 24, 2025

Decent selection but slow delivery

I ordered a dress from Mytheresa and it took way longer than expected to arrive. The item selection is nice, but the delivery really needs to improve.

J

jason_smith88

Los Angeles, CA · January 14, 2025

Not bad, but could be better

The items I got were nice, but a couple of them had small defects. Customer service was helpful but it took a while to get a response.

J

jake_the_snake

Boston · November 25, 2024

Not impressed this time

Had to return an item because the fit was off. The process wasn't as smooth as I had hoped. I'll give them another shot though.

E

Elena

Miami · June 6, 2024

Mixed feelings

Their customer service was okay, but I had a problem with my order and it took them ages to respond. The items are lovely if you can wait.

T

trendy_girl

Austin · May 17, 2024

A bit hit or miss

I find some pieces fantastic but others didn’t quite match my expectations. The quality varies. Overall, it's okay but not perfect.

N

nikita_24

Boston, MA · February 12, 2024

Wish for better customer support

The clothes are chic but my order had a missing item. Getting help took some time, which was frustrating. Nice stuff but the service needs improvement.

M

max1990

Berlin · September 2, 2023

Decent experience

Had some trouble with finding my order at first. The customer service was helpful but it took a bit longer to resolve. Items were good though.