I think Lookfantastic has decent products, but the website can be a pain to navigate at times. My last order came in alright, but there were a few items out of stock that I wanted. Just frustrating, you know?
michael_99
Seattle
3.0
Just okay...
Honestly, I wanted to love Lookfantastic, but my last order was kind of disappointing. Some items were missing, and it took ages to get a response from support for a refund. I might give them another chance, but I'm not sure.
Lucy
Dallas
3.0
A bit frustrating
The service was alright, but my experience was mostly frustrating. I received a damaged item, and even the return process was complicated. I’ve bought from better sites, to be honest. Hope they improve.
sarah_jane
Atlanta
3.0
Not bad, but not great
I got my order on time, but I found that some products were not as described. The shades were different from what I expected. Customer service was helpful but took longer to respond than I'd liked.
Derek
Chicago
3.0
Mixed feelings
So I’ve used Lookfantastic a few times. The products are decent, but sometimes it feels like the website has glitches when I'm trying to check out. I didn’t expect that from a big brand. Overall, it’s okay, but could be better.
mike_loves_beauty
New York, NY
3.0
Mixed feelings about my order
I had high hopes for Lookfantastic, but my last order was just okay. Shipping took longer than expected and I received a couple of items in the wrong size. Customer service helped out, but it was a bit of a hassle.
jessica123
Los Angeles
3.0
Mixed feelings
I like their product range, but I had some issues with customer service. It took them a while to respond to my email when my order got delayed. The products eventually arrived, but I expected better support.