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JD.com

JD.com

3.523 reviews

Emily J.

Chicago, IL

5.0

Great shopping experience!

I've been using JD.com for a while now and I'm super happy with everything. Fast shipping and great deals on electronics!

charlie_2023

Boston, MA

3.0

Decent but not perfect

Found some good deals, but the website can be slow sometimes. Had a few issues with my order too.

James

New York

3.0

Mixed Feelings

I ordered a laptop from JD.com, and while it got here pretty fast, the customer service was a bit slow to respond when I had questions. The product itself is fine, but I expected better support.

trader_ru

Seattle, WA

3.0

Mixed feelings

Some items arrived quickly, others took weeks. Customer support was hit or miss. Not sure if I'll shop here again.

Lisa

Los Angeles, CA

2.0

Not great service

Price was good but the delivery was late and packaging was damaged. Won't be using JD.com again.

happyshopper99

San Francisco

3.0

Just so-so

I’ve used JD.com a few times now. It’s convenient, but I often find that the products don’t match the quality I expect. Might need to choose more carefully.

dave_the_wave

Chicago

3.0

Not What I Expected

Got my order but it was the wrong item. Took forever to sort it out. Not happy with how things went down.

creativemind

Austin

4.0

Happy with My Purchases

I keep coming back to JD.com. They have a pretty good selection and I've had no major issues with shipping. Love their discounts as well.

max1990

Chicago

3.0

Just average

Found some good deals, but the product quality is hit or miss. Not sure if I’d shop here again without checking reviews first.

Angela B.

Boston

4.0

Great Place to Shop

JD.com is a great platform. Fast delivery, decent products, and I love their deals! Only had one hiccup, but they sorted it out quickly. I'd recommend it!

Sara

Houston

4.0

Almost satisfied

I ordered a smartwatch. It shipped quick and works fine, but the battery life isn’t great. Overall decent experience though.

Sara

San Francisco, CA

4.0

Overall good but...

I liked the variety of products but checkout was a bit confusing. Had to do it twice to get it right.

Rebecca

San Francisco

4.0

Reliable Service

I must say, JD.com is pretty reliable. My last order arrived quickly, and the product was just what I wanted. Just one small issue, but overall a solid shopping experience.

Lily E.

Los Angeles

4.0

Mostly Good Experience

I generally like shopping at JD.com, their prices are decent and I received my shipment in 3 days. Just wish the website was a little easier to navigate.

max1990

Seattle

4.0

Consistent and Easy

Shopping here is generally a good experience. Shipping is consistent and I appreciate the special offers. A couple minor things could be better, but it works for me.

John

New York, NY

2.0

Disappointing experience

Ordered a phone and it took forever to arrive. Customer service was unhelpful and I got the wrong model. Not what I expected.

James L.

New York

3.0

Mixed feelings about JD.com

I ordered a phone case last month. The delivery was somewhat fast, but the case itself was not as described. It fits poorly and feels cheap.

mike1995

Houston, TX

5.0

Absolutely fantastic!

Just received my gaming laptop and it's perfect! Fast delivery, well packaged. Highly recommend JD.com!

Anna

Washington, DC

4.0

Pretty solid experience

Overall, I had a good time shopping on JD.com. Products were good quality and mostly arrived on time.

pet_lovers_unite

Seattle

3.0

Not bad but not great

Placed a small order for some pet supplies. Items arrived okay, but one of them was damaged. They did send a replacement later.