trader_ru
San Francisco
1.0
Terrible experience
Impossible to get anyone on the phone. Their online chat is a joke too. Total waste of time trying to get help with my insurance.
trader_ru
Seattle
2.0
Could be better
The application process was easy enough, but now that I have questions, it's like pulling teeth to get a response. Disappointed, I expected more.
john_doe88
Chicago
1.0
Very disappointing
I was so hopeful after reading some reviews, but they never followed through on my claim. I've dealt with other companies before, and this was by far the worst experience.
james89
Los Angeles
3.0
Mixed feelings
I had high hopes for GuardOne but my experience was kinda hit or miss. The customer support was okay but I felt like I had to wait too long for answers. The price was reasonable though, just wish they could improve their response time.
Lily
Miami
2.0
Claim Process Nightmare
My experience has been pretty rough. Trying to get my claim sorted was a joke. I felt ignored and it took ages to get a response. Just not worth it.
Jessica W.
Phoenix
2.0
Not what I expected
I had high hopes for GuardOne. The information on their website was confusing, and when I finally got someone on the phone, they couldn’t answer my simple questions.
Sofia
Seattle
2.0
Very disappointing
I'll keep it short they seem unorganized and don't care much about their customers. My experience has been nothing short of a headache.
Mark T.
Houston
1.0
Complete waste of time
Signed up with high hopes but ended up very disappointed. The customer service was rude and unhelpful. I would not recommend them.
Lina
San Francisco
1.0
Awful customer service
I can't express how upset I am. My claim was denied without any clear explanation. This is unacceptable! I wouldn't recommend them.
maria_w
Seattle
2.0
Felt Compelled to Leave Review
Unfortunately, I've had to deal with too many issues to give a good review. Just a lot of runaround in getting my questions answered.
John S.
New York
1.0
Terrible service
I had the worst experience with GuardOne. They took my money and never processed my claim. No one responded to my emails. I'm really upset!
Michael B.
Houston
2.0
Not great but not the worst
I had some issues with my policy details not matching, but they fixed it eventually. Still, I expected better. Only reason I'm giving 2 stars is because they did resolve it.
Tommy89
New York
2.0
Not Impressed
Had high hopes for this insurance but ended up frustrated. They keep asking for documents I've already submitted. It's a hassle I didn't sign up for.
katie.jane
Dallas
1.0
Regretting My Choice
I’ve had a handful of problems already. After my initial sign-up, it feels like they just don’t care about their clients.
max1990
Houston
1.0
Really bad service
I didn’t get the coverage I thought I would. My agent was friendly but didn’t know the answers to my questions. I feel like I wasted my money.
Sophia
New York
4.0
Good service but a bit slow
I signed up for GuardOne last month for their health insurance. The coverage seems solid and I liked the variety of plans they offer. Just wish the approval process didn't take as long as it did, I waited over a week to get everything finalized.
Emily
Miami
3.0
Mixed feelings about GuardOne
So, I’ve been with GuardOne for a few months now. The policy seemed okay, but every time I needed help, I had to wait too long. Not totally awful, but not impressed either.
Dmitry
Boston
1.0
Never again!
Avoid GuardOne at all costs. They promise everything but deliver nothing. My experience was just awful and I regret choosing them.
adam1980
Miami
3.0
Could be better
I got a decent quote, but the follow-up has been lackluster. I feel like I have to chase them for answers. Not the best experience.
david.brown
Houston
1.0
Terrible Customer Service
I’ve emailed them multiple times and still no clear answer. It’s frustrating. I don’t feel supported at all.