Sophie
Chicago
3.0
Decent but not amazing
I’ve had a few hits and misses with Groupon. Some experiences were great, others not so much. Had an issue with one voucher not working, and the refund process took forever. It’s a gamble.
karen_writes
Houston
3.0
Just average
I guess Groupon is okay, but I’ve seen better platforms with clearer deals. I had some trouble redeeming a voucher, and the response from support wasn’t as quick as I hoped.
steve-o
Los Angeles
3.0
Mixed feelings about my experience
Some deals are fantastic, but others have lots of hidden fees. I bought a spa package that ended up costing way more than the Groupon price. Just be careful and read all the fine print.
max1990
Miami
3.0
Decent but needs work
Groupon has good offers sometimes, but their app keeps glitching on me. Every time I try to redeem a deal, it freezes. Frustrating to deal with.
Sasha
Dallas
3.0
Mixed feelings about it
Had good experiences but the customer service when I needed help was lacking. Takes time to get a response.
timmy86
Boston
3.0
Not bad, but needs work
I use Groupon occasionally and it can be hit or miss. Some offers are great, some are just okay. Customer service is kind of slow when you need help, which is a bummer.
Sarah J.
New York, NY
3.0
Decent deals, but a bit clunky
I've used Groupon a few times and I have to say, getting the deals is a bit of a hassle. The site can be slow and navigating through offers isn't as smooth as I'd like. Some good discounts, though.
Samantha
Chicago
3.0
Okay but not great
I used to use Groupon all the time but lately feels like the deals aren't as good. I found a fun experience but the booking process was a hassle, had to call around which was annoying.
Mike W.
Chicago, IL
3.0
Kind of hit or miss
I've found some really great deals on Groupon, but other times the offers just don't make sense. I bought a spa voucher once and it had so many restrictions that I couldn't really use it.
Anna
Dallas
3.0
Average experience overall
I bought a few restaurant vouchers and they worked fine, but the selection isn't what it used to be. Not excited about the limited options lately.
adam_s
Los Angeles, CA
3.0
Some okay offers, but...
I really wanted to love Groupon. The offers can be good, but I had a frustrating experience trying to redeem a deal. Just too many terms and conditions. It's a hassle.
Jessica L.
San Francisco, CA
3.0
Mixed feelings about usability
I love discovering new places through Groupon, but the app isn’t very user-friendly. Sometimes, I've had a hard time finding the local deals I’m interested in.
Jessica
Los Angeles
3.0
Decent but can be tricky
Bought a spa voucher, kinda got what I expected but there were a lot of hidden fees. Not sure if I’d use it again.