Sam J.
Nashville, TN
3.0
Good sound, but...
I bought a Gibson Les Paul Standard last month. The sound is killer, but it arrived with some scratches on the body. Not what I expected for the price, honestly.
Emily
Los Angeles, CA
2.0
Maybe I expected too much
I’m a huge fan of the brand but my recent purchase didn't live up to the hype. The quality seemed off compared to my older Gibson. I was really let down.
mk101
Chicago
2.0
Not Great
I received my SG with a manufacturing defect. Sound is eh, and they didn’t want to help much at all. Really let down.
Jason
Chicago
3.0
Good Sound, Decent Deal
I picked up a used Les Paul from a local shop and I gotta say, it sounds great! But I had some issues with the setup. Overall, not too bad but I expected more ease from a brand like Gibson.
GuitarLover92
Seattle
2.0
Disappointing Service
Shipping was delayed and I had to chase down customer support. They finally replied, but I expected more from Gibson.
guitar.newbie
Denver
2.0
Not Impressed
I was excited to get my Gibson acoustic but it arrived with a faulty pickup. Customer service took ages to respond and I felt like I was left in the dark. Just a bad experience overall.
Mike
Miami
3.0
Okay Guitar, But…
The guitar is decent, but I had to do a lot of setup work to get it right. For the price, I hoped it'd be ready to go. It works now, but the whole situation left me a bit frustrated.
Anna L.
Seattle
2.0
Felt Rushed
I ordered my guitar online and it showed up late. I expected Gibson's standard delivery to be on point, but it was kind of a mess. Really upset about the whole experience.
John
Los Angeles
2.0
Very Disappointed with My Purchase
I bought a Gibson Les Paul last month and it arrived with a few scratches on it. I reached out to customer service and they weren't very helpful. For the price, I expected better quality. Really let down.
mike_guitarist92
Austin, TX
2.0
Disappointing experience
I ordered a custom guitar and it took over 3 months to arrive. When it finally did, they got the specs wrong. Ended up having to return it, total hassle.
Mike
Miami
1.0
Not Impressed
I was really excited for my custom guitar, but it came out different than what I ordered. Very frustrating experience.
Sarah C.
New York
2.0
Not What I Expected
I had high hopes for my SG but the sound is just mediocre and the setup was off. I wanted to love it but it just feels like a cheap guitar. Disappointed, honestly.
emma_sings
Boston
3.0
A Mixed Bag
The sound is absolutely gorgeous, but the finish came with small imperfections. I reached out to support and they were reasonable, but I still felt a bit let down by the quality control.
John D.
Los Angeles
1.0
Very Disappointed
I ordered a Gibson Les Paul and it arrived with a dent. Customer service took forever to respond. Not what I expected from such a reputed brand.
chris.m
San Francisco
3.0
Good But Not Perfect
Overall, I like my guitar. It sounds great, but it took longer to arrive than promised. Just wish they had better communication.
steve1985
Dallas
2.0
Quality Control Issues
I've owned Gibson guitars before and loved them but my latest one had a weird buzz. It took forever to get a response from support, and they just suggested I take it to a shop. Not worth the hassle.
Sarah
New York
3.0
Mediocre Experience
The guitar is okay but nothing special. The action is a bit off and it took a while to get it right. I thought I’d love it more.
Jenny W.
Austin
3.0
Pretty Good Overall
The sound quality is nice and the finish is beautiful. I had some minor issues, but they helped me out. Could be better though.
james80
Boston
4.0
Loved My New Gibson!
The Les Paul I got is amazing! The tone is rich and it feels great to play. Customer support was pretty helpful, no major complaints.