maria_89
Sacramento, CA
2.0
Not impressed
They could really step up their game. The flight was alright, but the communication was poor, and I felt like just another number. Might look elsewhere next time.
Mike
San Diego, CA
2.0
Disappointing customer service
I had to cancel my flight due to a family emergency, and getting my refund was a nightmare. They kept transferring me around, and I still haven’t seen my money back. Kinda ruined the whole experience for me.
angrytraveler89
Seattle, WA
2.0
Really disappointed
My latest Frontier flight was a nightmare. My flight got canceled last minute with no clear info. Customer service was unhelpful. Never again!
Rita M.
Orlando, FL
2.0
Extremely disappointing
The flight was delayed by hours, and customers were never updated. No apologies from staff. I’ve never been so frustrated with an airline.