Trustholl
Fnac

Fnac

2.616 reviews

Laura S.

New York

2.0

Very Disappointing Experience

I ordered a book two weeks ago and it still hasn't arrived. Customer service is unresponsive, very frustrating!

trader_ru

Phoenix

3.0

It's okay, but could be better

Found what I needed and had no issues with payment. Shipping was alright, but the packaging could have been better. Not a deal-breaker, but still something to consider.

kotomama

Seattle

4.0

Pretty good overall

I found some good deals on books here, and shipping was faster than I expected. I’d give them a solid 4 stars, just wish the site layout was a bit more user-friendly.

benjamin_j

Los Angeles

3.0

Mixed Feelings

The selection is good but shipping took way too long, nearly a week for a simple item. Not what I expected.

Samantha

New York

2.0

Not great, to be honest

I purchased some headphones, and they arrived damaged. The return process was confusing, and I had to call support multiple times to get it sorted out. Would not recommend.

anna.k

Austin

3.0

Decent service

Had a good experience purchasing a camera. The price was right and it arrived in decent time. Just wish they had better tracking info during shipping.

sarah_w

Seattle

3.0

Okay but Could be Better

They have a nice range of products, but the delivery was slower than promised, which was disappointing.

dmitri_u

San Francisco

2.0

Unhappy with My Purchase

The item I got was different from what was listed. It’s frustrating when you don’t get what you ordered.

James S.

Los Angeles

2.0

Disappointing experience

I ordered a laptop that was supposed to arrive within a week. It's been over two weeks and still no sign of it. Customer service was no help, they just kept saying 'it's on the way'. Really frustrating.

Diana L.

San Francisco

1.0

Terrible customer service

I tried to return an item and it was a nightmare. The representatives were unhelpful and rude. Will not be purchasing from them again.

Carter M.

Boston

3.0

Wouldn't Rush Back

I found a good deal, but the checkout process was confusing. It could definitely use some improvement.

nikki123

Austin

3.0

Just Average

The site is easy to navigate but my order took a while to process. Not sure if I’d recommend it.

James

Chicago

3.0

Not Great, Not Terrible

The product I bought was alright, but the packaging was damaged when it arrived. Just okay overall.

Roberta J.

Miami

3.0

Mixed feelings

I wanted to buy a game console. The checkout was smooth, but the shipping was slow. The console itself is fantastic, but waiting so long killed the excitement.

max1990

Chicago

3.0

Average, nothing special

The website had decent prices, but the delivery took longer than expected. My order arrived five days late. It was okay, but I’m not rushing back to shop here again.

Maria J.

Miami

2.0

Frustrated with Service

Had issues with my order and it took forever to get help. Seriously considering shopping elsewhere.