george_smith
Chicago
4.0
Good but could improve
Overall, I'm satisfied with my Cigna plan, but I did have a hard time reaching customer support once. It took a while to get an answer, but once I did, they were helpful.
Micheal
Austin
4.0
Pretty solid, but room for improvement
Cigna has been mostly reliable. The benefits are good, but I had trouble reaching customer support once. Overall, I appreciate what they do.
Lily
Boston
4.0
Overall a good choice
I like my plan with Cigna, the premium is reasonable and the online portal is super easy to use. Had a couple of minor issues but nothing major.
bobby_b
Boston, MA
4.0
Good Coverage Yet a Few Kinks
Really like my Cigna plan, but sometimes getting a specialist appointment takes longer than I'd like. Other than that, no complaints on the coverage.
Rachel
Miami
4.0
Not bad, but expect some delays
I've been with Cigna for awhile now. They have decent coverage and rates, but watch out for claims processing times. It took longer than expected to get reimbursed for my last doctor visit.
adam_s23
Seattle, WA
4.0
Solid Health Insurance
Been with Cigna for over a year, and I’m happy with their services. Claims are usually straightforward so far. Just had one hiccup but overall, good value.
Lily J.
Chicago, IL
4.0
Good Experience, No Complaints
Cigna has taken care of my health insurance needs quite well. My doctor recommended them, and I've had no major issues so far. Just wish the app was a bit easier to use.
bob_the_builder
Los Angeles
4.0
Good, but a few hiccups
Overall, my experience has been pretty good. The coverage is decent and the prices are fair. I did have a small issue with a pharmacy claim that took a little longer to resolve than expected.
Tom R.
Los Angeles, CA
4.0
Not Bad, But Could Improve
I've been with Cigna for a couple of years. Overall, their customer service is good, but I wished they had shorter wait times when calling. Still, coverage is decent for the price.
Maryann
Austin, TX
4.0
Reliable and Efficient
Cigna has provided me excellent coverage for my needs. I appreciate their online portal where I can track my claims easily. Would recommend to friends!
andy_90
Seattle
4.0
Solid but stuffy service
Their insurance plans are good, I’ll give them that. Just wish the reps were more friendly. They answered my questions but felt a bit robotic. Still, no major complaints!
travis_g
Phoenix
4.0
Acceptable insurance
Cigna is okay. My premiums are manageable, and the coverage is decent. I just wish their claims process was a bit faster.
nikki85
Phoenix, AZ
4.0
Easy to Navigate
Signing up with Cigna was a breeze! The plan options were straightforward, and their customer support answered all my questions right away. Definitely worth it!