katy_w
Seattle
3.0
Decent, Needs Improvement
I’m still figuring things out with Cerebral. Some features are helpful, but I’d like to see better communication from the team. Not a bad experience though.
Sarah L.
Houston
3.0
Better than nothing
I’ve had a few sessions and I feel okay about it. The therapist is understanding, but at times I wish we could dive deeper into my issues. Good service, but a bit surface level.
mike_h87
Miami
3.0
Not What I Hoped For
I thought I’d get regular follow-ups, but it’s been hit or miss. Sometimes responses to messages took days. Overall, it’s been decent but not great.
david_w
New York, NY
3.0
Mixed feelings about the service
I had high hopes for Cerebral, but the lack of follow-up care after the initial sessions left me feeling a bit abandoned. I expected more guidance.
Mira T.
Chicago
3.0
Alright but not what I expected
Had high hopes for Cerebral, but I’ve had a few minor issues with billing. The counselors are nice but it feels a bit rushed at times. Not bad, just not great either.
robert88
Los Angeles, CA
3.0
Could be much better
I had issues with getting timely responses from support. Also, it took longer than I thought to get a prescription. Not the best experience.
Emily J.
New York
3.0
Mixed feelings about my experience
I’ve been using Cerebral for a couple of months. The therapy sessions are decent, but I feel like the communication could be better. Sometimes it takes ages to hear back from my provider.
jackson88
Los Angeles
3.0
They have potential but need improvement
I think the platform is okay. It’s convenient to schedule appointments, but the app keeps crashing on me. It’s frustrating when you’re trying to connect with your therapist.
Ella
Houston
3.0
Mixed Feelings
The app is user-friendly, but the wait time to connect with a therapist was frustrating. I like some of the content they provided, but I didn’t really connect with my assigned therapist.
benito
Miami
3.0
Decent but could be better
Using Cerebral hasn’t been a bad experience overall. I like the choice of medications, but waiting for responses can be long. Would love faster support.