Olga P.
Moscow
2.0
So frustrated with the service
I've had several issues with my account verification. Customer support was not helpful at all. I expected better from such a big exchange, but I’m really disappointed.
Sarah
Los Angeles
2.0
Not worth the trouble
I’ve had a rough time with Bitfinex. From account freezes to slow responses from support, it makes trading really stressful. I think I’ll stick to others.
trader_ru
Moscow
2.0
Not what I hoped for
I thought Bitfinex would be reliable, but I've run into constant issues with transaction delays. Every time I try to withdraw, there’s a new problem.
Emily
San Francisco
5.0
Best crypto exchange out there!
I've been using Bitfinex for over a year now, and I couldn't be happier. The fees are reasonable, the interface is user-friendly, and customer service is always on point. Highly recommend it!
katrin_w
Berlin
3.0
Mediocre experience with Bitfinex
It's an okay platform. The trading options are decent, but the interface could use an update. Not impressed, and I'm looking for alternatives.
James S.
New York
2.0
Disappointed with the platform
I tried Bitfinex hoping for a smooth trading experience, but honestly it was a mess. My account got locked for no reason, and it took days to get any support. Not cool.
alex_2021
London
2.0
Terrible customer service
I've faced multiple issues with orders and the help I got was unsatisfactory. It's exhausting trying to reach support. I can't recommend them.
Nikita
Toronto
2.0
Not Impressed
I expected more from Bitfinex. The fees are decent, but the customer service wasn't helpful when I needed them. It left me feeling a bit let down.
John
Los Angeles
2.0
Disappointed with the Service
I had high hopes for Bitfinex but ended up frustrated. The support team took ages to respond to my withdrawal issue, and it really felt unprofessional. Not sure I'll use them again.
peter.parker
Austin
3.0
Not Terrible, Not Amazing
Bitfinex gets the job done for my trading needs. I like the variety of cryptocurrencies, but the platform feels a bit clunky at times. Could definitely use some improvements. Otherwise, it’s fine.
trader_bob
San Francisco
3.0
Mixed Feelings
Trading on Bitfinex has its ups and downs. On one hand, their selection of coins is great, but I've faced some annoying lag issues during peak times. Overall it's okay, but not perfect.
maria_k
Chicago
3.0
Average, but workable
I think Bitfinex is alright. I've had some cool trades and the fees aren't crazy. I just wish they'd improve their customer support because it can be slow sometimes.
Sara
New York
4.0
Decent Experience
I've been using Bitfinex for a couple of months, mostly trading. The interface is nice and easy to navigate, and the fees are pretty reasonable compared to others. Just wish the mobile app was more reliable.
katya_2023
Miami
2.0
Very Frustrating Experience
I encountered several issues with depositing funds. Every time I tried, there was some kind of error. Super annoying! I hope they fix this soon because I want to like this platform.
crypto_fan_88
Seattle
3.0
Fairly Disappointing Interface
Bitfinex's website is hard to navigate, and I've had to refresh pages a lot. The trading options are decent, but I'd prefer a smoother experience overall. Not my favorite.
max1990
Chicago
3.0
Not great but not terrible
Bitfinex has its ups and downs. Sometimes the site is slow, and I've had some issues with withdrawals, but overall it's okay for trading. Just be cautious.