Trustholl
Accor

Accor

4.335 reviews

James

New York

3.0

Mixed Feelings

I stayed at an Accor hotel last month. The room was fine but the check-in process took too long and the staff seemed a bit overwhelmed. It wasn't a terrible experience, but it could’ve been smoother.

Hannah

Miami

3.0

Mixed Feelings

I booked a last-minute stay and it was okay. The location was great, but the room needed some updates. It was clean and the staff was nice but I expected a bit more.

dave87

London

3.0

Decent but with Issues

The hotel itself was nice, but had some hiccups. Check-in took forever and my room wasn’t ready. Once we got in it was okay. Just wish service was a bit faster.

Derek

New York, USA

3.0

Mixed feelings

I stayed at an Accor hotel for a conference. The room was small and the A/C didn’t work well. On the flip side, the staff were helpful. Just okay overall, nothing wow.